| Address: | SAS Nagar, Punjab |
I want to complaint about the 'behavior and nature' of telecom companies in India. I submitted the request for new post paid number on 15th Feb. 2013, and the documents along with the deposit of Rs 250/- was collected by 'Amit' ([protected]), after that this fellow made more than 15 calls to me and promised that the number will be activated within 24 hours. After that I tried to contact this fellow on 16th evening as the number was not activated, without any success. On Monday, I spend entire day trying to contact these guys and later I came to know that that my case was handed over to new fellow 'Raman' and he deposited my document on Monday (18th Feb.) and he informed me that the number will get activated on or after Thursday (21st Feb. or later).
With Utter frustration, I tried to contact Nodal officer of Punjab range (Mr. Vikram Bains), without any success and on behalf of Nodal officer, some Sahil Verma informed me that its not possible to activate my new number before 21st. On 19th Feb., when I contacted Nodal officer, they promised that someone from Vodafone will call me soon.
On 20th Feb. I again started to contact these people, and 'Raman' contacted me, and promised me that the number will be activated on 20th evening.
Its 8 PM and number is not activated till now, Nodal office and VODAFONE is not ready return my deposit in any way, what should I do?
The docket number for reference is[protected] and I am not interested to continue with such company where the customer is trapped in false promises and fraud. Its against law in India.
Vikram Singh
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Vodafone — activation of new number
Few days back on in between 15 sept. or 20 sept. ,i purchased a new Prepaid number ([protected]) of VODAFONE of Rs.110 . The documents i have given at that time were absolutely correct but in between the company didn't gave me any verification call for the address verification. But after 5-6 days my number stopped working ,so i went to the the dealer in sec 41 - D (Lucky Communications) and told them about the problem.....The dealer made call to the company and after few hours my number got activated. But after 2 days again my number stopped working i went to the same dealer again he said i have to re-submit my documents again ,because in Driving License my picture wasn't very clear so its very hard to identify. So next day i submitted a new pair of documents of my Mom's to the same dealer,and he said i have confirmed your will get activated tomorrow or day after tomorrow. But it didn't happened i said Ok. again i went to the dealer he made a call to the Vodafone people they told me my number will get activated till friday 1 Oct ,but it didnt happened ,i again went to the dealer he said now they have a holiday so you would buy a new number now i dont think VODAFONE people will activate my number again ........... am really very very pissed off please help i Want the company to activate my number within monday or otherwise i am i will go to the Consumer Court and ask for Rs.10000 for harrasing me....Contact me on
([protected])