[Resolved]  Vodafone — WITHOUT CONFIRMATION BONUS 26 OFFER ACTIVATED & 26 RS DEDUCTED FROM MY A/C

Address:Junagadh, Gujarat

Survice provider (Vodafone) called In my mobile set (My Mob. No:-[protected]) on date 14.12.2010 at 12:19 pm from Mob.no : [protected] and asked for " BONUS 26 " offer.
He said to press 5 for activation of the same offer,but I do not press any no in my hand set,only heared.Then he repeated the same,but I do not press any no in my hand set,only heared. (I am 100 % sure ).Then call end automatically and message come in my hand set "your offer has been activated.After some time 26 Rs. dedcted in my account & offer activated ( Why ,Without my conformation? I again repeated).
Then I complained to 198 (vodafone compl.no) at 13:18 pm on same day.My survice registration no is : [protected] . But Till date no any satisfactory replay.
Pl. do needfull from your end.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Vodafone/Mobile Set — Not Activate till date

Dear Sir/Madam,

I hereby inform you that I have purchased a Vodafone Set 136, (No. -[protected] ) on dated 26/07/09, form the shop " MADAN MOBILE - A Block Lajpat Nagar Sahibabad Ghaziabad. The Bill No. is 337. I have submitted my Voter ID card and one photograph on dt.27/07/09. But till date my phone haven't activated. Many times I went at shop & requested to the shopkeeper for activation, but all time he told "tommorow it will be activate. He is just making me fool. Now I got very troubled.
The Sim No.is - [protected]

You are kindly requested to take a suitable action so that my problem can be solved. I will be highly thankful to you.

Thanking You
Geeta Singh
[protected] / [protected]
I just want my Vodafone activate.

Vodafone — vodafone offer activate without information

we have taken special 5 offer for one month from 16 Aug-16 Sep after one month we have taken another offer like 1000 free of vodafone to vodafone. but you peaple again activate special 5 offer without any information from me and deduct Rs 15 from my balance. I do not know why did dyou do like this if you know i have taken 1000 min V to V why need special 5.

we are trying to call custmer careto know all this butDear Sir,

My Name is Muniraj Singh and i have taken vodafone No [protected]. I have taken special five facility for 01 Number as thinking we could talk more with my family but after 01 month we have taken another offer of 1000 free minutes v to v but you have activate special facility again with out any information and deduct 15 Rs in my balance.

From so many days I am trying to talk to the customer care.

But I am unable to talk.. You are asking to select so many options and instead of connecting to Customer care executive you peaple tell many advertizement like caller tune , world caller card etc.

I have some problem and I wanted to know about it. But you are not at all connecting my call to Customer care executive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information