[Resolved] Vodafone — Amount Deducted and False Calls

Manoj Kr. Soni

from Kolkata, West Bengal

Address:

West Bengal

Sir,
My mobile no. is [protected]. This is prepaid connection, from which Rs 15 has been deducted . I would like to know for what the same has been charged because I have not been opted any service and now I am getting so many calls from the caller tune which I dont require and stop the same.
So, you are requested to please confirm the same.

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Dec 13, 2016

Complaint marked as Resolved

Verified Support

Oct 10, 2012

Vodafone India Customer Care's response Hello Manoj,

Please note that the Caller Tune service will be deactivated by the end of the day. We have credited your account with Rs.17 towards the rental for the Caller Tune service. Kindly be informed that the service was activated based on the response to an outbound dialer call on 9 October 2012.

Regards,
Vodafone Customer Care, Kolkata.