[Resolved] Vodafone — Charged without any reason | |||
My self Manoj Kumar. My mobile no. is [protected]. I got a SMS from VM-Offer on[protected] that "123 ka safar hai suhana, holi par hai sabb mast toh masti bhari duniya mein kho jaane ke liya dial karein 123(toll free)". I dialed 123 than IVR speak press 1/2/3 for english/hindi/punjabi. I press 2 for hindi & listen the call only 26 seconds and after that I disconnect the line without any press of any KEY. Next day[protected] I got another SMS that "hello, as per your request, Vodafone MISSU Alert Pack has been activated. Rs. 30 has been charged as service rental for 30 days. The service will get renewed on[protected]. To cancel send CAN MISSU to 144". I just dial 123 & Rs. 30 deduct from my balance. What this kind of chor bazari?????? Neither kindly nor please just credit Rs. 30 in my balance & stop your stupid MISSU service. Manoj Kumar [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
we are unable to provide you with a reversal for the MCI service activation. Why are you not able for reversal for the MCI service activation. While the service was activated by you without my permission and debet my balance. Also I said to you I need not this type of MISSU service. Give me my amount otherwise I go to TRAI and any other...
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As a consumer ,i going to take action as per law.
please guide me.
Boopalan