[Resolved]  Vodafone — VODAFONE ALERTS

Address:

Andhra Pradesh

I've already done this and written to you. If you fail to assist your customer you'll be successful in loosing them. Thank you very much for very quick reply. This shows how much you care your customers. Superb service. You can check this complaint at: https://www.consumercomplaints.in/new_complaint/ and hope some of other Vodafone (likely to be customers) will take precautionary steps.

Goodbye.
Srinivas.

Date: Tue, 7 Jun 2011 13:37:13 +0530
From: vodafonecare.[protected]@vodafone.com
To: [protected]@hotmail.com
Subject: SMS services on your Vodafone number [protected] [REF:[protected]]

Dear Customer,

Thank you for your email dated 28/05/11 about the SMS services on your Vodafone number [protected].

We wish to inform you, that the "Flash messages" which can be activated/deactivated through the handset only.

Hence, we regret to inform you, that we are unable to raise waivers towards the same.

However, to deactivate "Flash messages" in your handset, kindly follow the below procedure:

Vodafone services -> Flash -> Deactivate.

In case you need further assistance, please do call or email us. We'll do our best to help you.


Happy to help


Geetha
Vodafone Care

Contact numbers
Vodafone Care: 111 or +91-[protected]
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



---- Original Message ----
From: [protected]@hotmail.com
Sent: 28-May-2011 1:00:39
To: vodafonecare.[protected]@vodafone.com
Subject: Stop POP UP Meodssages


Hi,

I am Prepaid Vodafone customer. Can you please stop the pop up messages? I am totally dissatisfied with these pop up messages. My number is [protected]. If this continues, I'd be more than happy to quit from Vodafone. My usage of phone is very less. Kindly stop the pop up messages from VODAFONE.

Thanks,
Srinivas.