Comments
Vodafone — Services not activated even after 7 days
Hi,My prepaid number has been deactivated without being given sufficient time to ONCE AGAIN submit the identification documents submitted more than a year and half ago. Although I bought this connection after providing all the necessary documents required.
I received a call on 4th Feb'09 morning saying that I needed to submit my identification documents ONCE AGAIN after more than ONE & A HALF YEAR. After the call my services on the mobile were disconnected. The identification documents were submitted by 2:00-2:30PM the same day in the Vodafone sector 19, Chandigarh branch. I was told that the services will be activated in next 48 hours. Can you imagine that!!! Reason quoted was TRAI orders. Imagine Vodafone awakening after a year and a half. You people do beat Kumbkaran hands down in sleeping competition.
I have been calling the Vodafone customer care after the 48 hours deadline and they still have the standard reply that by next 48 hours your mobile services will be activated. I have been repeatedly enquiring from you people when actually the 48 hours start and when will these 48 hours deadline end. However, there is no answer to this except that whenever you call the 48 hours start from that time onwards PROBABLY.
Vodafone doesn't care about old customers and day in day out it keeps harassing them. They are the least caring and give a damn about customer care services. All the company wants to do is add more numbers. I am contemplating to file a harassment and substandard services case in consumer forum.
Kavita Harnal
Cell# [protected]
Chandigarh
Co - operate Connection — My service is not working from the past 6 days
Hi,My vodaphone postpaid connection is not working frrom the past 5 or 6 days.
i paid my outstanding bill but still it is not working.
I complained to the customer care more then 10 times but i haven't get any good response from your side.
And i also went to vodaphone mini store in Kashmere gate but they were not ready to help me. I really feel bad about their behaviour and attitude.
Now, i want to activate my service very quickly otherwise i don;t want to use your service and i will also advise to my freind to not use this service.
Regard:
Seram jawan Singh
Mobile number : [protected]
i have take a vodafone card on 4th Jan 2010 from an ageny called pratimas telecom. located at sharmik bld. kahrghar navimumbai-410210. and it has been activeted for 12 hours and i have submitted my document to that ageny. my document given to them was my passport xerox and 1 photo.
my incomming call and outgoing call was band by vodafone.then i called custmer care on 5th jan 2010.
the person who was on the line told me you have submitted your driving licenc in that your signater is not matching. i told them that i have submitted my passport not driving licence.then they told me that ur no has been register by some one else in the person name was raju. i told that is no possble my name is NITESH GUNDELU. i have perched this card. then thay told me to visit vodafone gallrey i have vistied that today afternoon at 1:30 pm chembur office there where no one who can slove my problem they where telling me to submited new document i told where is document which i have give on 4th Jan 2010.
there was no reposen from the person which i was speaking at vodafone gallery then i went to ageny they told that they have submitted that to vodfone. i think my document has been missused by that ageny and even vodfone ppl. are not taking care of its. this kind of ageny is spolling name of vodafone.my sim card incomming and out going has band. So, now I am suffering last two days.hope so that after this writting of this letter i will be help by VODAFONE EXCUITIVE.MY VODAFONE NO IS [protected]
Regards.
NITESH GUNDELU
my incomming call and outgoing call was band by vodafone.then i called custmer care on 5th jan 2010.
the person who was on the line told me you have submitted your driving licenc in that your signater is not matching. i told them that i have submitted my passport not driving licence.then they told me that ur no has been register by some one else in the person name was raju. i told that is no possble my name is NITESH GUNDELU. i have perched this card. then thay told me to visit vodafone gallrey i have vistied that today afternoon at 1:30 pm chembur office there where no one who can slove my problem they where telling me to submited new document i told where is document which i have give on 4th Jan 2010.
there was no reposen from the person which i was speaking at vodafone gallery then i went to ageny they told that they have submitted that to vodfone. i think my document has been missused by that ageny and even vodfone ppl. are not taking care of its. this kind of ageny is spolling name of vodafone.my sim card incomming and out going has band. So, now I am suffering last two days.hope so that after this writting of this letter i will be help by VODAFONE EXCUITIVE.MY VODAFONE NO IS [protected]
Regards.
NITESH GUNDELU
Applied for a new connection but after 4 days the services has not been activated
Applied for a new connection but even after 4 days the services has not been activated and all my documents have been given.
The number that i applied for is [protected]
and my alternative number for verification is [protected]
Applied for a new connection but even after 4 days the services has not been activated and all my documents have been given.
The number that i applied for is [protected]
and my alternative number for verification is [protected]
Applied for a new postpaid connection but after 6 days the services has not been activated
Applied for a new connection but even after 6 days the services has not been activated and all my documents have been given.
The number that i applied for is [protected]
and my alternative number for verification is [protected]
Applied for a new connection but even after 6 days the services has not been activated and all my documents have been given.
The number that i applied for is [protected]
and my alternative number for verification is [protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Postpaid — Not activation after compleating all documents with fees.
Sir,As on 7th october I have applied for postpaid comnnection of vodafone, Got =
the reciept of Rs. 550, no. 1786, of address mention on reciept is Vodafone=, 2nd floor, central mall, 32 mall road, amritsar.got the new postpaid cell =
no. is [protected], sim no. is[protected].
Still this no. is not activated, as i had submission all documents for the =
same with fees of activation as they said.
kindly refund my fees that I had paid to you for my prompt service for post=
paid as you commited, but they don't did the same.
thanks
neeraj dhawan
[protected]