[Resolved] Vodafone — Auto Renewal of Rs.14/- data pack | |||
Hi, I am Sindhu A. I recharged Rs.14/- data pack on 16th February 2013 through my mobile, which ended up on 18th February 2013. The next day (19th February) it was auto renewed without prior notice and also i am clueless that my balance got reduced. Again on 22nd (today), it was auto renewed without prior notice. I request the personnel to take necessary actions to refund the balance amount of Rs.14+14 = Rs.28 in to my main balance. Note: I am using Rs.14/- service pack for a long time. But this is the first time without any prior notice, it was auto renewed for twice. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Feb 26, 2013 Vodafone India Customer Care's response Hello Sindhu, Please note you've been charged for activating BC14 on your number. Rest assured charges are accurate and we are unable to reverse any amount. Regards, Vodafone Customer Care, Tamilnadu (Except Chennai) | |||
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Vodafone — automatic activation of charged packs
Hi this is nikhil from mangalore recently i bought a new sim of Vodafone no.[protected] and Vodafone gave me 500mb of free data usage.I started using the plan through my data card and i dont know how my balance became zero they had activated luv packs and cricket packs automatically.Then i recharged my account with 50 rs again after some time o[censored]sing the Internet the balance become 0.33 rs then i recharged my account with 50 rs once again and once again the balance become 0.66srs.I called customer care and told them they told me that they will solve this issue and credit my balance and after one day they sent me a message that your request cannot be processed and now it become too much.Then, I thought that perhaps something is wrong with my sim because my friends were also using Vodafone Internet using their mobile phone actually we bought four sim together.
I therefore bought a new sim of no.[protected] of rs.10 they gave me rs 30 talk time and now my balance is rs -14 they once again activated some caller tunes and cricket packs.Today I recharged my sim no.[protected] with rs.20 just to do internet because I cannot connect with rs 0.66 balance.Now this is too much........................