[Resolved] Vodafone — MONEY DEDUCTION SCAM

rr654290rr

from Nanpara, Uttar Pradesh

Address:

Bahraich, Uttar Pradesh

To Vodafone Customer Care

My Prepaid phone number is [protected]
I live in Bahraich.Yesterday while I was traveling and was at Lucknow I saw a message that you are currently active on the Vodafone matrimony alerts service your monthly subscription of Rs 30 will be charged on 16-02-12 in order to continue pl ensure that you have sufficient balance in yr account to unsubscribe pl send CAN MAR/MARRY as SMS to 54701.
I am 60 year old and already married, I don’t need this service.
I tried to send unsubscribe message several times by it never goes through.
I feel that such scam has previously also deducted amount from my account as several times I felt that my money suddenly goes out..

I don’t need this service and unsubscribe SMS message is never going thru
I request you to unsubscribe this nonsense and if by any mistake my 30/- are deducted please recoupe it immediately.
RAVINDRA MISRA

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Dec 16, 2016

Complaint marked as Resolved

Verified Support

Feb 16, 2012

Vodafone India Customer Care's response Hello Ravindra,

We would like to inform you that Rs.30/- will be credited back to your number within 3 working days. You can email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Uttar Pradesh (East)

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