[Resolved]  Vodafone — balance deduction for missed call alert and caller tunes without permission

vodaophone — deductioon of amount setting unwanted caller tunes

Daer Sir/madam
I am the holder of the phone no [protected] from punjab.The vodaphone company has deducted huge amount since i have bought this connection changeing my caller tunes from time to time.whenever i contact their customer care they hardly assist especially the executives they have in mohali branch.Kindly look into the matter .This is a pre paid no .Companies like this harass customer without intimating them and put us in unwanted situations.We being the youth of the country have whole right to raise our voice against such companies.I would like to bring this issue in the account of public and authrities.kinIndly do the needful.
Sonika Chauhan
sales executive
yatra.com
chandigarh

Vodafone — i get so many miss call from this number

[protected]

sir,

i need the name and address of the above number


with regards

Lenil

Vodafone — untold deduction of balance due to callertune

my number is [protected],citizen of chennai
sir,
this number of mine rests with my mom.today when i checked in the balance it was -3.90(negative).i searched for the recent messages in which i found that vodafone promotional callertune has been activated for me.
i immediately called the customer care from another vodafone number.when asked how that happened ,he told me that i would have received an intimation sms regarding the the promotional caller tune.according to him,promotional caller is free for first 30days,and then when there is no objection they make it permanent.i was so not convinced and tried again for which he told me to contact neares vodafone retailer and abruptly disconnected the call
i went to the nearest shop and asked,they told they knew nothing about that.i returned and this time again made a call.i stated to same problem to yet another of their executive.he told that it is the procedure and i would have received the message stating that.
now i got really frustrated and asked him to connect me to his higher official.
i began with asking the designation.i was told that i was talking to the team leader.i again took up the same thing and got puzzled by the system.she told that the intimaton sms is everything.
my point is ,is an sms enough to subscribe you for some sort of rubbish.what about people who delete their message without reading.there was not even a single call from their side.is that the way service providers should act.
now i have lost rs30 and there is no reply.what they say is,its our fault that we did not read our messages.
sir,although it my right to stand in and protest, i am begging you to take the action required.

with regards
baalaajee

Vodafone — Deduction of balance on caller tunes

Hello,
Vodafone service are continuosly taking 30 rs/- per month for caller tunes..
Nearly i have lost more than 90 rs/- as it seems. Servicers say i have not deactivated it.I have requested them to cancel it on Dec-2009, they havent done it yet.Also,they speak very unpolite to the customers.I couldn send message to them since my balance is -13.00. I will not recharge unless they cancel the caller tunes.

Thanks.

Hi Preethi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9xzr7v and we’d be happy to help.

Regards,
Vodafone Customer Care.

miss call alert — unnecessary balance deduction

kitna madar chod company hai aircal?customers ka paisa katne se acha apni maa, behan ko randi banade zyada kamai hojayega.agar mere complaint se koi problem ho kisi bhi randi k ladka ko to mujhe mere no par cal karo.mera no hai [protected]

Vodafone — amount deduction without permission

Dear Concern,

I am vodafone user My number is[protected] ,Rs 33 has been dedected with out my permission from my mobile balance, when I spoke to customer care exc he told me, one of your service (Masti) is activited on my number but I never ask for that...


Please refund my amount Rs(33) as soon as you can.....as you know I can change my service provide with this same number.....do't force me to do so...

Regards,

Arif jamal
([protected])

Vodafone — unnecessary deduction of balance and network problem

hello sir my name is uday pratap singh and i have a vodafone connection and my number is-[protected]. my current balance is -13.78. I have not opted for any service bt still i got a deduction and got a balance in minus. and all my services have been blocked since last 2 days. can u plz tell me wats the exact problem and how my balance got deducted unneccesarily.