[Resolved]  Vodafone — Balance Deductions

Address:

West Delhi, Delhi

Hi Concern,

I hope some1 would listen me here... i am just exasperate with services of Vodafone. they started targeting customers by deducting balance illegally... i have launched complaint on Vodafone for balance deduction on March 25 and i got reason that i sent mms @ 9:20 pm on March 24 for which balance deducted.... Now my concern is i have internet connection in my phone & if i need to send any MMS i can do it with Whatsapp and Email and secondly if i sent mms then it was on March 24 then y balance deducted on March 25 in evening.... They have no answer of it and after forwarding emails and making escalation and 1 representative is saying that they will refund and 2nd is saying they wont.... Their statements are getting changed. I am attaching email communication from Vodafone for your reference. Pls take necessary action against it.