[Resolved] Vodafone — balance not received | |||
Dear Sir Yesterday at 19.00 hrs i have recharge Vodafone with 250/= of my wife mobile (madhya pradesh no.)from Navipur (Kanpur Dehat) from shankar electronics.Message received from Id no RM[protected] but no balance ammount is received.After calling to customer care Mr Ashish srivastava is saying that in this no internet is recharged,which we have not required.i say to him pl refund this ammount to retailer & he will again recharge it. but the customer care person refused to do so.Please solve this problem,Still it is small ammount,but it creates loss of everybodys valuable money.Waiting your positive response. Thanks & Regards Pankaj tiwari Astt Manager SIPL Jainpur Kanpur Dehat Mob-[protected] Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Verified Support May 03, 2012 Vodafone India Customer Care's response Hello Kadir, Please share a suitable time for us to get in touch with you to address the matter. Regards, Vodafone Customer Care Verified Support Jul 30, 2012 Vodafone India Customer Care's response Hello Pankaj, Kindly provide the Vodafone number that you have recharged with Rs.250 here http://tinyurl.com/79emtab, so that we can process your request at the earliest. Regards, Vodafone Customer Care, Uttar Pradesh(East). | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Mob. no- [protected]