[Resolved]  Vodafone — internet speed

Address:Faridabad, Haryana

I have purchased a voda fone mobile broadband,at the time of purchasing i was promised a speed of 400-500 kbps downloading speed but after purchasing the device i was not given even the speed of 10 kbps. Regarding this problem i complain voda fone care a lot of & also visited voda fone store but no action has been taken in this regard.i was only given complain no. like [protected], [protected],[protected], [protected] etc.also my calls to customer care also been blocked.After i purchased this they said that they don't promise the speed even of 1 kbps. This device cost me 1500 rs. i am attaching the copy of the bill i was given. Please take suitable action in this matter like either refund this device or increase the speed up to the speed i was promised.
I shall be very thankful to you.
Omveer
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Aug 13, 2020
Complaint marked as Resolved 
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sir,
my vodafone is [protected].
i make unliimited plan of vodafone of rs.194. but its speed gives me very low almost 2-5 kbps.it is very low speed that i can't use in pc properly .
so what can i do?
jayraj singh
I have been using Vodafone internet and it really sucks...I have taken 650 rental plan with a maximum speed of 7 mbps but i have never experienced speed more than 1 mbps. They think consumers are fools.
Internet plan is taken on the number [protected]
contact number - [protected]

Rahul Choudhury
Sir, The speed which i am getting after recharging the plan of Rs 196/- is very low. The plan gives Unlimited internet, a High speed internet for 2 GB, after that speed decreases to 40kbps. It is also mentioned in the site of vodafone "Unlimited 2G internet - Fair usage up to 2GB, post 2GB, unlimited at 40kbps". I got a sms on Wednesday mrning that since i have exceeded the limit of 3 GBS, the speed has been decreased to 10 kbps but there is no description of 10 kbps in any chart and it is also not present in the site. I was told to recharge again to get back to normal speed but I have validity upto 7th April 2014. I went to the Mini store of vodafone in which they could not resolve to my problem. Please look into the matter as early as possible.
Thanking You,
Nitesh Manglik.
Email id:- [protected]@gmail.com

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