[Resolved]  Vodafone — Do-not-Disturb Violation

Address:

Bangalore, Karnataka

I have registered for the Do-Not-Disturb service of Vodafone and received a receipt email from Vodafone regarding the same on April 26th 2010. The receipt email says:

Hello Samir Bellare,

We understand your need for privacy and do our best to respect it. Your Do Not Disturb request has been received and is being acted upon. However, it may take around 45 days to register your request. In case you need any further assistance, feel free to contact us.

Happy to help,
Vodafone Care

Despite this, I have been getting their sales calls. I also complained to them, I received a "service registration number" #[protected] through an SMS, after my call. The message also said: "We shall respond to your query by Saturday 26-Jun-10 04:34p.m."

Not only have they not responded, but they have also violated the 'Do-Not-Disturb' clause repeatedly, causing a lot of irritation.

I wish to change my number by discontinuing Vodafone's service soon, but would like to know how this forum or Vodafone can help me here.