[Resolved] Vodafone — ACTIVATION O[censored]NWANTED SERVICE STAR TALK | |||
RESPECTED SIR/MADAM, I AM A VODAFONE CUSTOMER ,MOBILE NUMBER [protected],BANGALORE ,KARNATAKA REGION.FROM LAST ONE AND A HALF MONTH I AM GETTING SMS FROM VODAFONE REGARDING THAT STAR TALK SERVICE ,EVERY WEEK I GET ONE MESSAGE FROM THE VODAFONE NUMBER 54545 THAT I CAN TALK TO SOME ACTOR OR ACTRESS FOR WHICH Rs 15 WILL BE DEDUCTED AND CALL WILL CHARGE Rs 2 PER MINUTE ,EVERY WEEK THEY DEDUCT 15 Rs FROM MY BALANCE SOMETIMES TWICE A WEEK AND AFTER THAT THEY KEEP ON SENDING ME MESSAGES REGARDING THE TIME AT WHICH I CAN MAKE A CALL AND TALK TO STARS . I WAN TO TELL YOU I EVEN TRIED TI DEACTIVATE THAT SERVICE BY SENDING " CAN STAR " TO 111 AND 144 NUMBER BUT EVERYTIME I GET REPLY AS "YOU HAVE ENTERED A WRONG KEYWORD ....I CALLED CUSTOMER CARE TO RESOLVE THIS ISSUE THEY TOLD ME THE PROBLEM WILL BE SOLVED IN 4 HR BUT THERE IS NO RELIEF FOR ME .....I LOST LOT OF BALANCE DUE TO THIS AND WANT TO GO TO CONSUMER FORUM ANGAINST THEM BUT JUST LAST TIME I WANT TO REQUEST VODAFONE PEOLE PLEASE SOLVE THIS ISSUE I GOT A COMPLAINT NUMBER FROM CUSTOMER CARE THAT IS [protected] ,BUT THEY RELIED ME DUE TO TECHNICAL ISSUE CAN'T RESOLVE MY REQUEST.LEASE HELP ME .REPLY ME ON [protected]@yahoo.co.in. REGARDS GAURAV SHARMA [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I am getting the same problem since the past 6 months...vodafone is not resolving...a Star talk service is getting activated every 15 days and each time i lose 49 rs...im in kolkata, india...the phone belongs to my grandmother who cannot even understand the messages...and the Vodfone idea customer care exec says that star talk is not their service and cant do anything...even put Full DND...but still getting these messages...any solution is much appreciated
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