[Resolved]  Vodafone — Online recharge fraudulent

Address:

Bangalore, Karnataka

I made online recharge for [protected](tamilnadu number) on 24th Sep for Rs. 325, but still, recharging was not taken place.

Below is information received from Vodafone
Order ID : o13121251
Payment Transaction ID: MCIT[protected]
Date & time of order : 24 Sep, 2011 09:22:06
Order Amount : Rs. 325.0/- Only

order details:
Online Recharge
Name: Bonus card 325
MSISDN: [protected]
Amount: 325.0

Happy to help,
Vodafone Care
Email: vodafonecare.[protected]@vodafone.com


I did contacted Vodafone customer care and this is the reply I got

Thank you for your email dated 14/10/11 regarding the concerns raised on online recharge amount for your mobile number [protected].
Despite our best efforts; we were unable to reach you.
We regret for the typographical error made in our earlier mail.
We are investigating your complaint. We will revert to you as soon as we gather all the facts. Please be assured that we will get back to you within 48 working hours regarding the same.
Your query has been registered with us and your unique reference number is 99627857.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Aayesha Sulthana
Vodafone Care

but till now no action taken, please advice