[Resolved]  Vodafone — sms pack

Address:Bangalore, Karnataka

helllo im using vodafone from past two years but never faced such a problem,recently i recharged for rs.32 which offers vodafone to vodafone 30paise,voda to other 40p n std 50paise and daily 100local/national sms free.but i was charged 1 rupee for 1st two sms..later wen i called customer care they told plan has been changed n 1st two sms is bein charged...its very sad tat 30 rupees per month will be charged for 98 free sms/day..it would be better if they go back to previous plan..
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Nov 17, 2011
Vodafone India Customer Care's response
Hi Kalyanz,

Kindly share your mobile number here http://bit.ly/hzNUch and we'll get back to you at the earliest to address the issue.

Regards,
Vodafone Customer Care
Verified Support
Jan 03, 2012
Vodafone India Customer Care's response
Hello Shravani,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/vHBXyn so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

25 sms 250 — sms pack is not activated sms are not sending even charges shown in my bonus account

madam/ sir
i am continously activating sms pack but not getting any response as a result i spent abt 60 rs on this . kindly activate my sms pack, i m really frustated of the services provided, also provide the needed compensation or i have to take the action. my no. is [protected]
thanking you

Vodafone — No national sms scheme

Sir,
I am a user of your esteemed telecommunication organisation sim cards. I wanted to divert your kind attemtion towards a query of mine.

Sir i wanted to know that when your production team shall launch a new std sms card service. Since it is very difficult for those who have got their relatives residing outside their own local city. To contact them or send them sms has frequently drilling the pocket book of your customers.

I'd appreciate if some steps are been taken to resolve such issues.

Thanking you.
Chirag.
they're just busy takin' out ads during IPL . AIn't having nothing to do with the customers. Just whiling away their and our time.
they will come 2 knw da when every [censored]in customer of der'z will screw 'em & hang up wid sm othr service provider.

Vodafone suckers i[censored] see this...then make smthing better accept flauntin away ur services...

SCREW U
its quite truely stated that they're not providing anything with std service.. please provide it soon. I M waiting for it.
sir i was complaining about my sms pack. i request to customer last night he disconect the phone. so i disconect your operator because your agent not working with faithfully.
My Vodafone mobile number is [protected] i activate sms pack on 4th november 2011 by
*444# then with response of sms packs it shows three option i select 3rd 15000 Local/ national sms but whenevr i send more then 100sms it start charging per sms at rate of rs.1 for local and rs.1.5 for national.
but i activate this sms pack after annoncement of trai that from tuseday customer can send 200sms per day & i recharge on friday with rs.63 sms pack n it shows 500sms free per day so my maximum limt of free msgs would be 200 sms per day.
when i talk to customer care regarding this ur customer care people are not even ready to take my complain. if this kind gesture vodafone people show then pls change ur punch line happy to help.

Ritesh Mehta
[protected](M)
Helo, I just want to know that TRAI changed there decision from 100 sms to 200 sms per day . Can anyone tell me now how many sms am getting V2V and V2'O because am getting only 25 sms to other service providers . This is not fair . You are taking Rs:80 and giving only 25 sms and 100 to v2v ? What is this please change otherwise i have to leave your connection .
I strictly agree to this. They don't have any Bonus Card that permits more than 100 free sms/day, despite the fact that TRAI raised the limit to 200.
Further, the call assistance on Voda Customer Care is not working, neither is it working on their Complain Number (198). This is really very unfortunate.


Ashhar Akhlaque
[protected]
(Rajasthan)
dear sir

plz send my sms details of my vodafone number [protected] from march to till date 2013 send by my email id [protected]@yahoo.com

plz send my sms details to my email id i lost my some important sms plz send as soon as possilbl
Sir
I m Vodafone user...and today I have activated SMS pack 4 times...amount has been deducted from my account but still it is not activated..i m facing problem in sending sms as my each SMS is charged still...please solve this problem as soon as possible...as I have spent my 100 and above ₹ on this...plz do something...number is [protected]

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