Vodafone — Unethical promotional messages
I am bearing a mobile number [protected],[protected]. I am receiving unethical messages from Vodafone marketing team which is disturbing and annoying. Also getting missed calls as a part of their promotion, this happens while driving or when I am in a meeting.
Here is a sample message from VX Lovebug "what are your chances for a secret love affair with someone you admire. Find out now. SMS AFFAIR (YOUR NAME)(PERSONS NAME) to 51515"
Being a married person its spoiling the ethical values in my family. All the customer care executives are rude when we ask them why are you sending such messages.
Similar nonsense messages are coming to both my numbers.Have explained to the customer care several times and had also put a DND request on 20th Apr 2010. But when I visited the store at Frazer Town on 22nd June 2010 the system shows a wrong date and they say it will take another 15 days to get the DND activated. Also I am never able to reach the customer care "may be calls from my number are blocked by Vodafone" But their system shows that I had called them even without being able to reach the customer care
Inspite of repeated complaints to customer care and the Vodafone Store at Frazer Town there is no action being taken.Vodafone is making my life misearable by making me run around them for stopping these messages. Since this messages are from Vodafone itself and not a third party,I think they should have atleast blocked from their end.But irresponsible customer care and staff had no clue how to handle this issue.
I was a customer of Airtel for past many years but never got such unethical promotional messages.
Request to please see that they stop annoying me.
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