[Resolved]  Vodafone — Billing issue/Tariff Plan

Address:

Bangalore, Karnataka

This is Laxmikant aND my no. is [protected]. When I signed up for the plan SME_KAR_899, the executive told me that I will get 4000 min free including STD and Roaming (M to M aND M to LaND line). I got a bill of Rs1612 continuously for the 2ND month in a row aND when I approach Customer service or the store regarding the same, they say they don't have any information regarding the plan details to look in to my issue or file a dispute on the bill being high. I am asked to draft a mail to corpcare.[protected]@vodafone.com to know the plan details aND to dispute the bill. After several attempts I got a mail about the Tariff details, however the information given to me was not matching with the Tariff details sent to me. Even the bill I got for both the months shows that I am charged for everything (making STD calls to LL, Roaming charges etc).

Would request you to please look in to this, I will be thankful to you.

Regards,
Laxmikant S.