Vodafone Broadband USB — Cheating

Even after repeated communications and the USB surrender receipt letter to Vodafone, a call lands up from Vodafone Customer Care and says the line needs to be disconnected.
He says for a usage of 376 MB the Bill has been 1328.24 INR where it is mentioned in the Bill that 10GB usage is free for a Rental of 499.00 INR.

I am aghast as to what these Vodafone people are upto. Why Vodafone will not pay for the harassment caused to me where I had visited the Vodafone Store 3 times in 4 days post taking the connection and repeated calls to Vodafone Customer Care and Technical helpdesk as to why the connection was not working.

This is strange and needs to be addressed to stop this nonsense people cheating business.



Earlier Communication to TRAI, DOT and Vodafone officials, Nodal Officer - Vodafone below:

I had purchased a postpaid Rs.499/- monthly rental Vodafone USB modem
( No [protected]) for Internet Services for Rs. 1799.00 on 23.02.11
from Vodafone Store - Park Street - Kolkata and the device became
operational on 25.02.11. The device again became non operational on
26.02.11. I had tried to contact Vodafone Customer Care but in vain. I
visited the Vodafone Store at Park Street - Kolkata on 27.02.11 and
the device became operational on the same day. I had used the device
that evening after returning home but speed was very slow. Again the
device got non-operational on 28.01.11. I visited the same Park Street
Vodafone Store on 29.02.11 and surrendered the connection with a
letter.
Now I have received a Bill on 14.03.11 of Amount Rs. 1328.24 (Bill No.
[protected])
This is strange with such low usage and with such slow speed. Please help.