[Resolved] Vodafone — INCOMING CALLS BARRED | |
Hello Vodafone, I dont have the complaint number with me as Mr Lakshman refused to provide me with any. This is regarding my recent mistake which I committed by subscribing to Vodafone. My Vodafone number is +91 9986... . The Problem started after I subscribed to Vodafone services, I got an SMS from Vodafone that some old balance of old Hutch number is still pending. Even after showing my previous bill to the Vodafone store at BTM I was asked to pay the amount. I paid the amount on that day itself, but still my connection was barred. Then I went to same store again and showed them the receipt of the payment. My number was released. I requested the people there at the store that since I am going out of station for 15 Days my incoming nor Outgoing call should not be barred. Today I realized that my incoming calls are barred, but the outgoing is working. I called up Customer care on +91 ... spoke with Lashman. He asked me to do SIM update, which I did before calling Customer care, but he insisted me that I should do it. After making him understand SIM Update is complete, He was so arrogant while speaking and he put me on hold for 19.35 Minutes and later disconnected the call. I want to know why my Incoming calls are being barred. I clearly informed Lakshman that I will not be paying for this Outgoing call to Customer care as it is a problem from Vodafone, instead I will be claiming them for the loss I suffered due to lack of incoming call facility. I am marking the Email to all your custmer care centres all over India including Nodal Officer Vodafone should stop claiming HAPPY TO HELP Slogan Instead it is Pathetic to Help. Regards, Fahad Amin Khan +[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
may I request you to plz give me total detail of this number.[protected]
Reply
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information