[Resolved] Vodafone — INCOMING CALLS BARRED
I dont have the complaint number with me as Mr Lakshman refused to provide me with any.
This is regarding my recent mistake which I committed by subscribing to Vodafone. My Vodafone number is +91 9986... .
The Problem started after I subscribed to Vodafone services, I got an SMS from Vodafone that some old balance of old Hutch number is still pending. Even after showing my previous bill to the Vodafone store at BTM I was asked to pay the amount.
I paid the amount on that day itself, but still my connection was barred.
Then I went to same store again and showed them the receipt of the payment.
My number was released. I requested the people there at the store that since I am going out of station for 15 Days my incoming nor Outgoing call should not be barred.
Today I realized that my incoming calls are barred, but the outgoing is working.
I called up Customer care on +91 ... spoke with Lashman. He asked me to do SIM update, which I did before calling Customer care, but he insisted me that I should do it. After making him understand SIM Update is complete, He was so arrogant while speaking and he put me on hold for 19.35 Minutes and later disconnected the call.
I want to know why my Incoming calls are being barred.
I clearly informed Lakshman that I will not be paying for this Outgoing call to Customer care as it is a problem from Vodafone, instead I will be claiming them for the loss I suffered due to lack of incoming call facility.
I am marking the Email to all your custmer care centres all over India including Nodal Officer
Vodafone should stop claiming HAPPY TO HELP Slogan
Instead it is Pathetic to Help.
Fahad Amin Khan
Complaint marked as Resolved Aug 13, 2020
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