[Resolved] Vodafone — Recharge. | |
I had asked the dealer to give me a recharge of one month of Rs.200 which has the Talktime of Rs.112. But, he did the recharge which is the lifetime plan with Talktime of only Rs.10. thus, I could not get the desired balance. I raised the complaint with Vodafone (Service no.[protected]. On Sunday i.e 04/01/09, I had visited the Vodafone gallary at Borivli (W). The staff told me that on Monday i.e 05/01/09 query will be resolved.But the query was not resolved. I visited again on Monday i.e 05/01/09 as I did not get even a callback from Vodafone. The staff told me that NOTHING CAN BE DONE FOR THIS. Vodafone staff says that it is not their fault. Is it my fault to be a vodafone customer? When I was explaining my problem, staff immediately answered that Nothing can be done. From this, it seems that they have a good experience of such types of complaints. Above all, staff even counter questioned me that WHAT IS THE PROOF THAT I ASKED FOR THE ONE MONTH RECHARGE? I did not know that Vodafone has such image about its customers. On every such Lifetime recharge, company gets the Service Income of Rs.190.00 as aginst the income of Rs.88.00 as against the monthly scheme. Thus it is a point to think how much extra income company gets from cheating the customers & not taking the responsibilty. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
i had done with a recharge of 111 but i got a balance of.33 rupee .my transaction id is-RM[protected].so i wan my recharge so help me out...
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