[Resolved]  Vodafone — Cheating Case Against Vodafone & Its Employees

Dear Sir/Madam,

On the 27th of Jan, 2009, I purchased a Vodafone Postpaid connection from Mr. Ajay (His contact no. is [protected]) at Vodafone Store, Sec 12, Dwarka, New Delhi. That time he told that this no. will be activate today as a prepaid and after varification of address, within two days it will be convert in Postpaid. But my connection could not get started. When I asked to Mr. Ajay he told that Varification has been negetive which have been done on the 30th of Jan, 2009. But that day I was present at my home and
no one came to my home for varification. Mr. Ajay told that my cousin told that I am not living here. Also 2 neighbours gave negetive varification. But at my room there is no any cousin and such neighbours of that name are exist. When I again complaint against this and requested for revarification, he told that subbmit the proof of residence and then I do that. But I could not get services. Again he told that this proove is not acceptable so submit the proof of your job and then after the verification you can get the service. But after the submission of my all documents I am not getting the service of my phone. Inspite of this, I lodge a lot of complaint on the call centre of Vodafone but there is no any redressal of my complain. Now my prepaid service also has been deactivated and I am not getting any services of my money.

Due to this I have lost peace of my mind and disturbed a lot, which can not describe in Monetary terms. But as a redressal of this, I want to activation of my Postpaid connection and Rs. 1, 00, 000 as a compansation.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

HI,

On 02 May 09 I received a message for NightSpk in special recharge of Rs.22 Valid for 15days. On 4th May 09 I called to Bangalore customer care and asked for taking a request for this special recharge. In that moment itself Rs.22 has been deducted from my balance. They informed me it will take next 24hr to get activate. But till 06 May morning it has not been activated.

I lost my money as well as I didn’t get the facility. I couldn't understand that this Vodafone people are doing passing wrong information to the customer.

Do rectify this problem with in 1 hr.


Regards,
Smeeta
[protected]
To
The Reader's,

Sub : Cheated by Vodafone

This is to inform you that I have taken Vodafone Connection as per below mentioned Tariff in which we have got some Local & STD calls free but the bill sent by Vodafone is not as per their promise. They had given us the signed Tariff Plan as well confirm the same by their Customer Care Deptt. They have generated the bill of all following numbers without giving any discount. So that we are appealing to you that please take the necessary action against Vodafone, because they have cheated us. They are mentally harassing by calling again & again and say to take new plan . We hope that you will do the needful.

At the time of giving the connection following terrif plan is intimated to us:-
Monthly Rent 99 (after giving the discount of Rs. 300/-)
CUG Call Unlimited free
Local Call Free 450 M2M
STD Call Free 200 M2M
SMS Free 350 Local
But in all the bills every local call except CUG No. Are charged @ .15/.30 paisa and all STD Calls are charged @ 0.80.
You are requested to please in to the matter in the following No.
1. [protected] Amit Mehta
2. [protected] Madhav Sharan Goel
3. [protected] Madhav Sharan Goel
4. [protected] Dinesh Kumar Aggarwal
5. [protected] Saurabh Arora
6. [protected] Mansingh Saini
7. [protected] Vishal Goel
8. [protected] Vijay Singh Rana
9. [protected] Vijay Singh Rana
10. [protected] Rohit Goel
11. [protected] Pardeep Dubey
12. [protected] Pardeep Dubey
13. [protected] Vidhya Sagar
14. [protected] Sanjeev Choudhary
15. [protected] Sanjeev Choudhary
16. [protected] Raj Kumar Deshwal
17. [protected] Nitin Gupta
18. [protected] Rohit Gupta
19. [protected] Chaderkant
20. [protected] Chaderkant
21. [protected] Kunal Gaurav
22. [protected] Habibul Rehman
23. [protected] Saranjeet Singh
24. [protected] Saranjeet Singh
25. [protected] Praveen Verma
26. [protected] Naveen Goyal
27. [protected] Naveen Goyal





Thanks & Best Regards,

Dinesh Kumar Aggarwal
Omaxe Ltd.
L.S.C. – 16, Kalka Ji,
New Delhi – 110019
Mobile : + 91 –[protected], [protected]
Office : 011 – 4189 6727
011 – 4189 3118
Email : [protected]@omaxe.com
respected sir/madem

sub.-over charges
sir i m the costmer of vodafone. my number is [protected]. tommorow in my connection was overchared by 10paise to 1rupees. i have use of fnf service but i m not getting the service tommorow. i kindly requst you to give me the service properly.
thanks
respected sir/madem

sub.- over charges
sir/madem i m the costmer of vodafone. my number is [protected]. yesterday in my connection was over chared by 10paise to 1rupees. i have use of fnf service but i m not getting the service yesterday. i kindly request give the service properly and balance of rupees 180 because yesterday my 180 rupeese were charged.
thanks.

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