Vodafone — service disconnect without information

i have an old number of vodafone [protected]( not activated since last 2 years approx ) which was the add on connection on my main no. [protected] witch is with me since last 10 years approx. there was some problem on my add on connection. without information vodafone changed the plan and raised the bill accordingly. i complaint for the same but no result. today vodafone stop the services of my main no also without any information. when i called at their customer service center and had a word with geeta bhatia told me that the services are disconnected due to the outstanding bill of my add on connection. when i asked that have u inform me for the same before disconnecting the services she said no there was not any information given to me as per system.

pls look into the matter ASAP

thanx
vivek kalia