Vodafone — charing high at the time of closure of connection | |
HI All, Please be carefull while taking vodafone connections. I got vodafone postpaid connection and was a very heavy user.. Because i was moving out of state i decided to get it convert to prepaid, i went to vodafone store and gave them address proof as copy of lease agreement, to my surprise they said that copy is not clear and we cant take this.. Its worth mentioning here that i had given the same copy while getting the connection..so i couldnt understand that at the time of closing your pospaid account how same copy disqualified.. Due to pathetic customer support service i decided to close the account, i did put a request on 22 - february 2009 and they said in 24 hours they will close it. they did not close it till 25th and my billing cycle starts from 25th of every month, these ... intentionally stretched closure so that they can charge me for 1 day a sum of 99rs which was a add on, and they said that add ons are not calculated prorata, that means even i[censored] use 1 day, they are charged for a whole month.. and on 25th the std calls that i made were charged at a rate of 10 rs/min ... i dont know if they wanted to charge so high why did they cut 99rs for std reduced rate, in this 99 scheme i get std at 1 rs/min but they charged so high. so my 1 day bill was 288 rs because of this cheating. please dont trust vodafone, they even dont tell u that ur deposit will be gone i[censored] close before 1 year.. whatever they romise dont beleive..i will take these xxx to court.. Was this information helpful? | |
 2 Comments | |
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I am using prepaid card once my 50 paice per minuts charges are services activatd but don't know why deduct every day around 3 or 4 rupees per day
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Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Dear Sir/Madam,
This is to inform you that we are a professionlly managed Real Esate Agent and we have Vodafone connection for 15 or more employees in our Organisation.
Last time on 07.04.09 we have paid Rs 11, 261/= (CH NO : 281409, DT : 07.04.09, DRAWN ON HDFC BANK, CENTRAL PLAZA, KOLKATA) as per your claim but today one of our employees "Mr. Tapen Kumar Saha had a talk with one of your employees in Kolkata Branch ------ Ms Suchismita (Specialised Desk Officer[protected]and he was told that we had paid Rs 10, 798/= only. According to her they have not received Rs difference of Rs 463/= against the Cell No. [protected].
Her behaviour was not atall like a Customer Care Officer. She asked for the photocopy of the said cheque. Therefore, you are requested to kindly look after the matter in priority basis so that in future we don't need to face this kind of situation.
If you have any enquery, you are requested to call Mr. Tapen Kumar Saha (Manager - Business Development) - [protected].
Thanking you,
Yours truly,
For, Sanjjog Properties Pvt Ltd
Shantanu Das
Asst. Manager - Backoffice
Mobile : +[protected]
Email: [protected]@sanjjogproperties.com
Address: 13 D, Deodar Street, 1st Floor, Kolkata- 700019
Phone: [protected]
Fax: [protected]
Email: [protected]@sanjjogproperties.com
Website: www.sanjjogproperties.com
Disclaimer: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us immediately and permanently delete the message and any attachments. Please reply at [protected]@sanjjogproperties.com or call us at[protected].