[Resolved] Vodafone — Sim card replacement | |
I had recently given complaint to vodafone customer care stating that Im not getting incoming calls in my cell . A Customer service representative took all the details & after enquiring about it said to me that there is a problem in the Sim card & it will be replaced by the vodafone free of cost Since it is the problem from their end.But when i Actually went to the vodafone store in my city mangalore they denied giving the Sim free of cost . They said that i need to pay for it again.It is ridiculous the customer service says one thing & the office representatives speak different .They argue a lot. I refused to pay the same .I said I would instead buy another company sim rather than Vodafone.The customer service representatives speak very rudely these days over phone with the customer .They go on & on with what they have to say & then Disconnect the calls.Vodafone has lost its charm.Its just the advertisements that keep it up now & nothing else.Services are getting Bad to worse Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — replacement of card
i am using an a/c of icci bank from last 2 years . my card is [protected]. a/c[protected]. date of birt 14/11/84 . mother name -savitri sharma. my problem is that i visited your branch rajouri garden 0n 10/12/2008 regarding my problem . i have visited counter number 4 .i want to replace my debit card . i confirm from your excutive that if i replace my card then my old card was block during that time or not . he tell me that your card working till your new card was replace . but my card was blocked during that time . yor excutivegiving me wrong information . 2nd point is that i request him to delivere card on my home adrees . request was taken . but your customer care excutive tell me that you collect your card from rajouri garden branch . please tell me that how iknow that my card was delivere at barnch .my request number is 96344019 . which was given by your customer care named ram . 20 times i call at rajouri garden branch no boby picking phone . all these pepole are dum and deaf . i also forwarded this case to court also . please call me on my alternate number [protected], [protected].i want my card till tmorrow or yesterday . please do needfull.