[Resolved]  Vodafone — delay in activation of number from prepaid to post paid

Dear Sir,

I am to state that I have submitted the application form for change of my pre paid connection to post paid ( Mobile No. [protected])on 12.06.09 at the Vodaphone store located in Kharghar, Navi Mumbai..I paid Rs. 299/- as deposit and security charges drawn on branch CC-CITIBANK(2216) OF THE COMPANY.I was told by Mr. Rushikesh, an employee of vodaphone store that my number will be activated within 48 hours. The verification was done on 14.06.09 and the fellow who came for verification also confirmed that by the evening of the same day the number will be activated. After the lapse of the said period I kept enquiring from the voda phone store( visiting the store personally everyday) regarding as to when my number will be activated and everytime a different person from the store- Mr. Chirag, Mr shailesh, Ms Audrey and many others kept lying to me by giving false assurances that the number will be activated in the morning or afternoon or evening.With no positive responses and action from voda phone store personnels, I called up the customer care yesterday (17.06.09) and today(18.06.09) and could not get satisfactory answers from them as well and they also gave the false assurancesAND THE END RESULT IS THAT TILL DATE THE NUMBER HAS NOT BEEN ACTIVATED and my cell phone is lying as a dead piece( as my communications have been snapped pending activation of my no.) for no fault of mine. Honestly speaking, I feel myself as a cheated consumer who has been harrassed for the so called crime of going for a change from pre paid to post paid connection. I firmly believe that you will take immediate action to deliver me out of this problem and redress my grievances and ensure that consumers can't be just fooled out by the service providers.
Hoping positive response from your side.

An aggrieved consumer
ANSHU SAXENA
FLAT NO. 203, VAISHALI-CHS.
PLOT NO.62, SECTOR-11
KHARGHAR, NAVI MUMBAI-410210
[protected]@yahoo.com