Vodafone — False Offers

The Vodafone company (Madhapur, Hyderabad) has offered a Fila Shoes coupon on booking a new postpaid connection and has taken Rs 300 extra for that and promised us that the coupon will be handed over at the time of first bill payment. But after paying the bill, they said the coupon is out of stock. and asked to come next week. Like that we went there atleast 10 times for the coupon but hear the same thing . They say they will do home delivery or Monday you can come and collect. But till now we have'nt received anything. Only waste of time and petrol. We have requested them to deduct the amount from our next bill. But they say they cannot.We've also requested to give the other coupoun of Provouge. But they said the same. Kindly give a solution. I am planning to go to the consumer court if this is not solved in the next one week time. KIndly help.

Thanks

Roshan
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I completely agree with you Roshan, same has happened with me at Mumbai.
Vodafone's gift voucher (Reebok) is always out of stock and Rs. 300/- was a complete waste.
Vodafone's tagline "Happy to Help" is false as none of their executives at vodafone store were Happy to help.

They have our address to send the bill but they cant send the gift for which they have charged!!
It is vodafone's duty to ask all the eligible customers about the gift voucher and they should generate some unique code over call/SMS.
Why is customer liable to visit their Store for gift voucher? They have all the details and the confirmation can be asked by customer care executive. ID proof can be shown at the time of delivery.
Vodafone is "Happy to Bug" customers!!

I am going to discontinue vodafone no.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information