[Resolved]  Vodafone — poor service

i agree with complaint . i have complaints to vodafone and cant get adress

i was put on a 48 hour call back and havent recived it yet6e768

sir
i am a subscriber of vodafone my numer is [protected] (17/09/09) time(6:15)pm at the time i called to vodofone custamor care but no respance on my call in our vodafone refare the complaint to action to mail
by
Ramakrishnan.B

D......... SIR, MY MOB NO.[protected], MANEY KAI BAR COSTUMER CARE MEY BE IS NUMBER KE COMPLENT KE,SIR MEY *141# DILE KARNEY KEY BAAD APNEY A/C KE JANKARI NAHI LEY SAKTA HO, 5 MONTHS SEY MEREY SATH AASA HO RAHA HAI, PER KUCH NAHI HUA.PLEASE MARI IS PROB... KO DUR KARVA DO.

I am using vodafone number [protected] from last four to five month.
i got my bill in first month.after that i am not getting bill.and one bill is collected by me on the time of payment.

This is to inform you that we are not happy with your service. Because we are facing problem regarding the Vodafone connectivity since last 2 months in Nararin Manzil on 16th floor 24 Barakhamba Road Cannught Place New Delhi 110001. We complained in customer care so many times but we haven’t got any kind of response. They always give next date that your problems will be solved on this date but there is no response on that day. We again complained than they have same answer & your customer care people don’t know how to solve the problem. We already have three complained numbers, complained date, problem Solving Date and the person whom we spoken in coutomer care. If your are unable to solve our problem with in 4 Days than Sorry to say that we will stop using Vodafone connection & we will go with another connection.



Detail:





1) Complained Date : 5th March 2010

Complained number: [protected]

Problem Solving Date: 13th March 2010

Person Name: Mr. Pawan





2) Complained Date:15th March 2010

Complained Number: 70841140

Problem Solving Date: 16th March 2010

Person Name: Ms. Deepika





3) Complained Date:16th March 2010

Complained Number: [protected]

Complained Solving Date: 24th March 2010

Person Name: Mr. Ajmer Singh



shelly singh
[protected]

I am using blakberry service on my Vodafone number but the service is extremely poor. Many times I am not able to send/receive mails. Also I am not able to log in to the messangers. Vodafone is still charging me for the same. when I call help lin they ask me to hardboot my handset( remove battery & simcard and install again). But this is not possible everyday and even they agree that some upgradation is oing at their end and will not be able to provide normal service for few days. So whay make customer pay for that period?

Hi Nirav,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yl3ez8a and we’d be happy to help.

Regards,
Vodafone Customer Care.

I AM A VODAFONE SUBSCRIBER IN MISSAMARI (SONITPUR) TEZPUR ASSAM. IN OUR LOCALITY THE NETWORK IS ALWAYS ABSENT IN MORRNING TIME EVERYDAY NETWORK FAILURE OCCURS.THEY DOING ADVERTISMENT FOR BEST SERVICE BUT REALITY ON THE GROUND IS NOT TRUE MAXIMUN O[censored]S ARE SURRENDERING THE CONNECTION .I REQUEST THE OFFICAL TO KINDLY MAKE EFFORTS TO PROVIDE FULL NETWORK SYSTEM.
DAILY NETWORK FAILURE TIME 11.00PM TO 9.00AM
IN CERTAIN DAYS COMPLETE NETWORK FAILURE,

my no is [protected] i m suffering from very poor service from vodafone mini store radhey infocomm paschim puri new delhi this store operator is maha chor and he used costumer;s payment do not giving reciept

I m Shiksha Agarwal owing a vodaphne number [protected]...it has been the second time that the vodaphne has again activated the caller tune without any request The customer care to deactivate the caller tune and return the balance that has deducted unnecessarily should be refund. The BALANCE OF Rs.49 HAS BEEN DEDUCTED FROM MY BALANCE within 24 hours.
These types of services that had been activated without any request and deducting the balance unnecessary is not acceptable. I want that the customer care to take some required actions as soon as possible.

hi,
i have coplain many time in your service center & coutner care but
your employes not solw my complain
[ no network in my home & our area ]

sir
i have a problem with my number..i m unable to send messages..

Sir

My name is Raju .My mobile number is [protected] I had visited vodafone stores Indiranagar many times.I already submitted my documents.But every time they are diconnecting some service.

Regards

Raju VVR

Sir, I am using vodafone number( [protected] ) for the past 2 years. Just 2 months before i got the call from Vodafone regarding the address proof submission. For this task, they disable the incomming call numbers, Then I submitted the proofs in Chennai Vodafone Center (new Joyalukkas at T-nagar) on last Saturday(23.10.2010). They told, this is out of chennai, so it will be processed within 2 days, after that the incomming call numbers will be displayed. Till now it is not displayed. To day(after five days from the submission) they disabled my numbers for the Receiver.

I want to know what is going on, tell me.
Nowdays in market lot of service providers are there with more features.
take immeadite action, Otherwise I will choose some other Servive Provider.

Hi

My cell no. is [protected]

I want to completely cancel my request which i had applied for migration from prepaid to postpaid corporate plan.

Thanks&Regards
Chhaya

Vodafone is coming out with all different ways to irritate the customers. First they cut my caller Id services , next they charge me unnecessarily even though i have activated low rate calls and recently a new way they came out with in which they have blocked me from recieving any messages.

Seriously, if someone is taking this complaints resposibily then do something about it.

thanks and regards,
Ankit Paresh Mehta
No- [protected]

Dear Sir,

I would like to bring to your kind notice the poor service/support being followed by VODAFONE Telecom and I am the victim for the last 7 days since I got my number converted from postpaid to prepaid.

I got my vodafone number([protected]) converted from postpaid to prepaid on 20th January, 2011
i went to vodafone store at new delhi rohini sector-3 branch and asked one of the executive named AKHIL to do the process for me. and he told me that my prepaid number will be activated within 2 days i.e before 21st midnight but it wasn,t and then i again went there on 23rd jan and then the same executive AKHIL told me that my simm will be activated by evening.
but its still not yet been activated

i request you to take some serious action against him as my number is not working from past 5-6 days and facing many kinds of problems due to that.

thanking you

Sudhir sharma
[protected]
I-2/ 163-164,sector-16
Rohini, new delhi-110089

respected sir,
Myself Jagabandhu parui, i am using Vodafone provider Sim, last more than month they are sending countless flash message & i contacted them several time to their customer care they simply misguided & even they are that much stupid sure they even dnt know how to stop that they firstly told me they can stop from their system but its takes 24 hours,& when not stop that i contacted them they told i have to stop that from my mobile as they instructed me &i did that too but wont stop, then again next day i contacted them they told 1st process & wait for me 24 hours & after that time again contacted them they told 2nd process & lastly i withs to talk their senior they told pleas hold the line,thats fine & the hang on me more than 40 mints & not pick up my phone or you can say just observing my patience. after that i disconnect that & then i am going to contact their com plane cell number 198 & talk with them & they listen & told me he going to connect with their senior & same trying to hang on phone & as usual no one responding me. after that when ever i am trying o reach 198 i dnt know some how i cant connect them.
so i am facing this drama last 27th February , & i m in kolkata if i am facing this problem so what about rest of others....!!!!!! & its really matter of shame as i am using mobile phone 1998 when it was [command ] in india then hutch then voda & today i think they are going to worst provider.
thanking you
jagabandhu Parui
[protected]@hotmail.com

thank you for your respond
i would like to suggest my 2 opinion to your organization
1) please tell your customer care executive behave & attitude properly, its possible everyone know everything s but at-least be a human being we at-least expect some good attitude/behave from them.
2) & always remember its Not US or UK, its simply India & i am expressing myself here. so our most of the people dnt know this procedure too, so just imagine how they got harassed /misguided from your peoples !!!