[Resolved]  Vodafone — MIS SELLING AND WRONG INFORMATION GIVEN

My mother had bought sagem mobile from people who came for door to door selling some 3 years ago. She was told that she had to use it atleast for a year. Later if she wants she can discontinue vodafone and choose anyother service provider if she is not willing to continue with vodafone. She had paid Rs. 1800/- for the hand set. For the past 3 days i have been continuously calling vodafone cistomer care. Everytime they commit to give a call back and never get back to me. Yesterday at around 11 p.m. i received a call from the customer care. WHAT A BEAUTIFUL CALL...WHAT A SERVICE. The person said that the mobile cannot be used with any other service provider and is to be handed over to vodafone. Why should we give it back to them. It was not given free of cost for us? Is there any responsible person in vodafone to answer my issues? If so get back to [protected].