Vodafone — Payment of bill for mobile No. [protected]

Dear Sir/Madam,

I have received my vodafone bill for June'09 on 21.06.2009.The amount of the bill is Rs.14562.42. On enquiry I have learnt that the abnormal amount raised by the service provider during my 48 hours visit to Istanbul ( I am using this connection for last 4 years and my maximum monthly bill so far raised Rs.1000/-). On the same date I have spoken to the representative of Vodafone and sent a request to relook the matter and sanction me 12 EMI to repay the bill (since I have not consumed the service, my set was auto mode for e-mail services). Since the representative of Vodafone did not reply to my request I have once again sent mail to him and cusomer services. Since then I am repeartedly sending mails to vasrious authorities and speaking to concerned oficers numbers of time to resolve the issue.I am unfortunate to inform you despite of my sincere effort Vodafone is not paying any heed. Meantime the celluler company has raised its July month bill and I have paid it within the due date.From 15.07.2009 they have withdrawn all the services from my set and I am unable to use the connection. Recently people from Vodafone is calling my higher authority and putting unjustified pressure on me.

The unathetical attitude of Vodafone made me depressed and worried. Requeasting you please use your goof office and pervail the justice in this regard.


Thanking you.

Yours faithfully,


Debkumar Som
0-[protected]