[Resolved] Vodafone — Extremely poor customer service and very bad technical support | |
i had a very very bad experience with the miss guidance and rely bad technical support by your customer care executives working in your call centers firstly they have very less knowledge about your product secondly they place you on hold or either put your call on mute,i spoke to 4or5 of your staff,some of them put my call on hold,some put me on mute,and everyone had different answers.finally i was told to visit vodafone help center,i visited the nearest one in santacruz, S.V ROAD and my experience with Vodafone got even more worse.. one of your staff members name:-Vandana Popatlal Mehta was least bothered that there was some one sitting in front of her,she was busy smiling and communicating with the male staff behind me,forget the problems we bring to you at least have the decency to speak to your customers properly...anyways hope this email shows some changes in your service... please your services are degrading,they are starting to be like Airtel.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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