[Resolved] Vodafone — after paying bill recorded message of non payment of bill | |
Dear Sir I am Ashish kumar Sharma using cell no. [protected] from vodafone for the last three years but for the last one year i am not receiving the bill . Every the month there is a false message from vodafone that your bill has been sent to your billing address. Although i am paying my bill regularly .Many times i have spoken to custommer care, but only with false commitment from custtomer care. All my bill is paid by my company so i need the bill for support document more than Rupees Fifteen thousand is standing in my account for cell bill as advance . So I have not paid the bill of August 09. which was due on 11/09/2009. amt Rs1203/- After lapse of due date there is call from the compnay for not paying the bill After repeated request to the call executive for five days they have sent duplicate bill on my E- mail on 19/09/2009 at 17hrs . I have deposited cash Rs One Thousand only near by Vodafone store at 17:43 hrs vide receipt number DPV-1-[protected] dt 19/09/2009. Also there is confirmation message two from vodafone that your payment has been received. After depositing the payment recorded message starts coninue for two minutes when i dial any number that my bill is pending and your vodafone connection is active and if you want the service pay your bill as early as possible otherwise it will get discontinue .Even fter 48 hrs the message is continuing . Is there any goverment body to stop these type of harrasement to the user or we poor user get suffering from these money minded MNC who comes in India only to earn money because weak central goverment policy is governing these forigen compnay . Is there any answer . Thanking you Ashish Kr Sharma [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
tyryrtyr
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — Bill Payment not recorded
I pay my Vodafone bill for no. [protected] through internet banking of ICICI Bank. As scheduled the money gets deducted one day before the bill due date every time, but I keep getting messages from Vodafone to make payment for the bill and outgoing calls from my number gets barred. After repeatedly raising the issue with Vodafone Customer Service I keep facing the same problem month after month. I have never been informed of any complaint number.Surprisingly, I have another no. [protected] where payment is made in the same manner but I do not have this problem.