[Resolved]  Vodafone — DND not functioning

I placed a request for DND in the middle of the month of July, 2009. I was told from Vodafone that it would take a ridiculous 45 days to action the request! Anyway, after that I waited patiently for 45 days, bombarded by numerous unwanted SMS's every day (some even came late night and early morning!).

After the stipulated time of 45 days was over, I found that there was absolutely no change in the number o[censored]nwanted SMS I receive everyday. The same senders continued to irritate me. It was as good as no DND request made at all.

I called up Vodafone customer care and was asked the details of the SMS received. As I delete these SMS the moment they come to me, I was not able to provide all the details at that time. Instead I told them that it is not one or two senders that I receive SMS from but rather there are more than 50 different ones. It ahd not changed at all after 45 days. So it would be better if they check if my DND is working correctly. Disappoing me they said that cannot be done and that I should call back with details.

The next time I received such an SMS, I called up the customer care immediately and provided the details. To my astonishment they said that it would take 21 days to process this particular complaint against this particular sender! I was dumbstruck. They explained that for each of the 50 or 60 odd senders I have to follow the same process and lodge complaints individually! And they would be individually dealt with within 21 days of lodging of the complaint! I didn't know what to say.

I am not familiar with this forum. But if there is anyone here who can do something about this, please help. My details are:

Mobile Number: [protected]
Area: Delhi NCR
Example senders:

TM-BINDALS (message suggests shops present at Rajouri, CP, Kamala Nagar)

TM-CHM (message suggests CHEMISTRY shop present at DLF Vasant Kunj)

TM-Homes (message suggests BUDGET HOMES at [protected] and [protected])

TM-JindalJW (message suggests Rajinder Jindal, JINDAL JEWELLERS, 194, 1st Floor, Katra Nawab, Ch Ch, Delhi-6, [protected],[protected]

TM-JKEstate (message suggests phone numbers [protected] and [protected])

TM-MEHTA CO (message suggests OMAXE HILLS Apartments, Surajkund at [protected] and [protected])

TM-M-Pratap (message suggests Congress candidate Mahendra Pratap at Badhkal Vidhan Sabha)

TA-Website (message suggests phone number [protected])

TA-Send SMS (message suggests phone number [protected])

TA-DELL PC (message suggests phone number [protected])

[protected] (message suggests ACHARYA JI at [protected] and [protected])