[Resolved]  Vodafone — cheating after taking connection

Hi,

This regarding my sim card lost complaint I spoke tp Niddhi purohit I asked the procdeure of the getting the new sim card she ask the addres verfication I said but, she said it is wrong address and disconnected the phone but yestdy even I said the same addres to another agent he didn't said that my addrress is wrong again i call niddhi only came on call and she is agruing with me that i disconnect the phone I'm surprised agent talking to customer & no politiness nothing I felt that Customer care is located somewere on road side, no proper tranning at all
I want you to look into the matter & let me know I made a call morng nrarly 7:15 am on 14th March.

SUBJECT:NO USE OF ISD AND CHARGED 550
SECOND REMINDER:
i m postpaid costumer my Vodafone number is [protected] in above bill have been charge for ISD on bill no[protected] in above i have been charge for ISD which is not been use by me i have been charged 550 i have been already paid part payment. i have register and written complaint to Vodafone care center of ghatkopar (east) and my request no is SR#633698 they have not taken any action and they have closed my outgoing call .so i kindly request u to take action on these matter and start my phone immediately . and oblige me thanking u.
FROM,
BIPIN.L.SHAH

[protected]

Vodafone — fake ISD charges & Disconnection of my phone

TO,
VODAFONE,
MAHARASHTRA CIRCLE,
REGIONAL OFFICE , PUNE.
MAHARASHTRA.

SIR / MADAM,
I AM VIJAYRAJ JADHAV USING VODAFONE MOBILE NUMBER [protected] / [protected] ( CORPORATE PLAN / BUSINESS149 PLAN I HAVE CALL FROM VODAFONE THAT YOU SHOULD PAY BILL FOR NO.[protected] UNLESS WE WILL DISCONNECT YOUR NOW USED NO . [protected] . I TOLD THAT I HAVE REGULARLY PAY BILL FOR THIS NO ( [protected]) , BUT TTHEY SEND ME SMS FOR ABOUT DISCONNECTION OF PHONE NO [protected] IN TWO DAYS ,
PLEASE NOTE THAT THIS IS UNJUSTIFIED AND DEVASTATING FEELINGS FOR ME
I AM VIJAYRAJ JADHAV USING VODAFONE MOBILE NUMBER [protected] / [protected] ( CORPORATE PLAN / BUSINESS149 PLAN ).
I AM USING THIS SERVICE SINCE LAST TWO YEARS BUT IN BILLOF JUNE DATED 03/06/11 ( DURATION 05/05/11 TO 04/06/11 ) I HAVE BEEN CHARGED FOR ISD CALLS AMOUNT ABOUT Rs. 1400/-
I HAVE COMPLAINTED TO NASIK (NASHIK) CUSTOMER
CARE ABOUT THIS COMPLAINT No. [protected] .
BUT SINCE THEN ALL SERVICES AND FACILITIES INCLUDING INCOMING/OUTGOING CALLS , MESSAGING ETC. HAVE BEEN STOPPED . BUT ALTHOUGH I COMPLAINT , I HAVE ALSO SEND EMAIL THRICE BUT YOU DIDN'T GIVEN ATTENTION TOWARDS IT SO IHAVE SENDING THIS EMAIL AGAIN .
PLEASE DON'T SEND ME BILL FROM NEXT MONTH / NEXT TIME UNTIL THE PROBLEM IS SORT OUT . I AM READY TO PAY THE ACTUAL BILL ( WITHOUT ISD CALLS CHARGED ) SO PLEASE SORT OUT THIS ISSUE AND ACTIVATE MY MOBILE ONCE AGAIN .
PLEASE CONSIDER MY REQUEST SYMPATHETICALLY.
PLEASE SEND ME FEED BACK.
PLEASE NOT SEND ME VODAFONE BILL UNTIL MY SERVICES ARE ACTIVATED AND THE ISSUE IS SORT OUT.

PLEASE DON'T SEND ME BILL FURTHER , PLEASE NOTICE IT !
AND INFORM TO BILL SECTION ABOUT THIS REQUEST. PLEASE DON'T DISCONNECT THIS NO [protected]. UNLESS I WILL COMPLAINT TO TRAI
THANKING YOU !


YOU'S FAITHFULLY

VIJAYRAJ JADHAV
([protected] / [protected] )

Sir ur compaaany had given me a wrng infornation abt bbm n net I told them dat I want 2 activate bbm + net service he told ok ull get for 299 I told him it will work or nt he obviously it will work den again I calld ur company told my net is nt wrking so aftrwerds day r saying dat ur net is nt activated jst bbm n email is activate BURHAN AZHER POONAWALA said me dis wrng thing my 299 rs is activated neet was nt wrking so I jst deactivated n activates d plan of rs399 n I want my balance. Coz I had lot 399+299 rs of free only its nt dat ur company paying for me I want my 299 rs back plzzzzzz

[protected] frm zaid zindran above complain is mine I want my rs 299 any how plzz

SIR YOUR COMPANY CUSTOMER CARE HAS PROVIDE ME A WRONG INFORMATION REGARDING STD CHARGES THEY MADE A COMMITMENT ALSO FOR 50 PAISE FOR 60 SECOND. TWICE THEY HAVE CALL ME EVEN THEN ALSO IT NOT BEEN SOLVE

I MEAN TO SAY THAT I M TALKING ABOUT STD CALL CHARGES MY MOBILE NUMBER IS [protected]

Parekh Group — Need bill copy

Need bill copy for the number[protected]


Regards,
Joyce
[protected]