[Resolved]  Vodafone — SIGNATURE FORGERY AND DISPLACEMENT OF DOCUMENT

Dear Team,


This is Nitin Swami from Mumbai and I have been your customer
since almost 3 years. My vodafone no. being [protected]. The no. is a
corporate no. which is in the name of my sister Ms. Aarti Swami. Recently I
finally went to your vodafone store in Borivali-west 16TH Oct,2009 after
strolling around in vodafone store of prabhadevi and Borivali-west to get
the no.([protected]) transfered on my name; And I must say that the
slogan *HAPPY
TO HELP* should be changed to *PROUD TO CHEAT*.

I was told to get MY documents and my SISTER's document for
change in address and also for photo Id proof for which I carried both our
passports. During the submission of the document you vodafone executive
Mr.Tripurari Subedar Vishwakarma (Borivali-west) tried to *forge my original
passport by trying to darken my signature* in front of me to which I
objected and he took a dark xerox and told me to get my outstanding cleared
of rupees 1600. I was told that the no. would get transferred by 23rd of
Oct,2009. But it failed as your executive did not process my form and due to
his negligence it is still lingering and the transferred has not taken
place.

*Umpteen times have I been to your stores but still there is
no moment in the documentation and all I get to witness is your executive
trying to forge my document in front of me !!!!!!
IS THIS WHY I HAVE CHOSEN VODAFONE?????? IS THIS IS THE WAY
YOUR ORGANISATION TRY TO HELP CUSTOMERS??????????
WHO IS ACCOUNTABLE FOR YOUR EXECUTIVES BIZARRE ACT LIKE
THAT??????? HOW CAN I TRUST VODAFONE FOR THE SAFETY OF MY DOCUMENTS?????????
*
Kindly look into the matter and I expect a reply for the
same.


Nitin Swami


THIS WAS MY COMPLAIN TO VODAFONE TO WHICH I YET HAVE NOT GOT ANY REPLY ANY MY DOCUMENTS ARE ALL MISSING AND I HAVE NEVER COME ACROSS SUCH SCOUNDRELS IN MY LIFE.