[Resolved]  Vodafone — Roaming Issues

Hi,

my cell no. is [protected]. i called up their call centre and asked for internatinal roaming . And i was informed that as i am a prepaid customer it would be automatically activated........but yet its not been automatically activated.............I am in london from 1st Feb 08 and i tried calling them from here also, the agents told me to mail me at [protected]@vodafone.com............... i even did that but i got an automated reply that my query will be solved within 3 working days and it has already passed many days...........

I have come here for some months and i want my internatinal roaming to be activated ASAP.

Please help me with this and i had many talks with their call centre agents and they just keep me on hold and do not help me out............... please help !!!!!!!!!!!!!!!!!!!

Thanks
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Aug 13, 2020
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I faced the similiar situation, I requested International roaming on 10th Oct, 2009 and within few hours they activated raoming as per there SMS, I left india on 12th Oct, 2009 the roaming was working fine till 20th Nov. 2009, but suddenly after that they stoped my roaming, I checked my credit balance was enough, I posted number of request to reactivate, they did not bother to respond to any one, made a call on there cs number [protected], some jitendra said the services are very much active, just try after some time, but his statment was a lie, the International roaming never worked since than till I came back on 28th oct, 2009, I was realy angry over there attitude, as I missed lot of business due to the number was deactivated on international raoming, I made a call to lodge a protest, they apologised, I insisted on speaking to superviosor, they after a long hold said all are busy they will give me a call back, that never happended. again after few days I made a call as despite they discontinued the international roaming they continued charging International roaming monthly charges, but the lower staff was skepticall and apologotic to wind up the issue, I asked to speak to the senior/superviosr, I just came to know for the first time the superviosr is big crook, cooked up stories and started telling me they send me SMS, total lie, also said they spoken to me, Another big Lie. From now onwards I lost full faith in vodafone, they are big liars without ethics, he was saying me they called me to submit my visa/pp docs, on 16th oct, when i was already on international roaming, 7 days after the activation of International raoming they wokeup and looking for docs for there customer who is simply not in India? isn`t this surprising about the common sense. All I am waiting is the Number portability to migrate my account away from voda fone, the liars comapny, the big cheaters company.

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