[Resolved] Vodafone — Unaccepted bill | |
Dear Sir/Madam, I have been using a Vodafone connection from last 14 months. Last month while i was going to Africa for my business work i had switched off my connection realizing that i do not have international roaming "Neither I Wanted One", so it was pointless carrying it alongwith. Day Before i.e. on 22.12.09 when i returned i switched on my phone and i noticed that there was a call barring on my phone resulting to which neither iam able to make outgoing calls nor there are any incoming calls or text messages. Thinking may be since i was away for a month, quite possible that no one would have realized to pay my monthly bill. When reached to the local vodafone shop in kanpur, uttar pradesh (home town), i was told that due to my bill reaching a limit of Rs. 10,000 approx. my connection has been discontinued. I was shocked to hear this because no one has used my number as it was locked in my custody. Also i would like to bring it to your notice that my credit limit is only Rs. 6500 per month. Issue No. 1: how come my bill has been raised to such an amount when my phone was not used at all. Issue No. 2: when my credit limit is Rs. 6500, how can my bill reach upto Rs. 10,000, as it should get disconnected, no sooner it reaches the credit limit. This is ridiculous. I had never thought that in a company of such International Name can be involved in such cheap and unaccepted ways of generating Revenue. I will under no circumstances will Pay this bill Because i have no where made these calls. I mean how can my bill reach upto such an unaccepted figure when for the whole month my phone has not been used and it was switched off. I would still request you to kindly look up to this matter and would also suggest you to take it up as a priority matter. Regards, Angad Singh Bhatty Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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