[Resolved]  Vodafone — excess charge

Sir,
I am a prepaid customer of vodafone (Mo. No.-[protected]). I have duly activated GPRS and regularly acess the limited mobile internet contents through VODAFONE live .I strictly view the financial market data and avoid the video sites.I subscribe to the scheme that offers 11 mb free usage for 7 days and the package was sufficient for a week commensurate with my usage.On[protected] morning I found that Iam being billed for the access to the internet,so I immediately subscribed to the Rs. 23/- package thinking that my data download may have exceeded the free limit.My transaction was confirmed and transaction ID was
RB [protected].It was also confirmed that my prepaid balance at that relevant time was Rs.34.41 .Around 4 pm on that very day i.e.[protected] I found that my prepaid balance was reduced to negative.I was aghast since I was sure that I did not exceed the free data usage.I visited the vodafone store at Balurghat ( Dist. Dakshin Dinajpur,West Bengal) but could not get any satisfactory reply.
The amount is very meagre but the point is I HAVE BEEN CHEATED.
The next time even if they cheat me by 50 paisa I will want to see them in court.
I do solicit suggestion .