[Resolved]  Vodafone — Excess bill No refund of security deposit

This is Rajesh, an ICICI bank Platinum Credit card customer. I have a dispute in the Vodafone bill dated 25/02/2008, Bill No: [protected] the billing amount being Rs. 3925.00.

I have subscribed to an STD pack for which I have been billed Rs99, But the benefits (1 Re STD) have NOT been passed on to me.

That means Vodafone have EXCESS CHARGED me Rs 1911, Apart from that Vodafone have taken Rs1000 security deposit from my side.

Unhappy with the network service and uneven billing I have decided to disconnect my Vodafone Services.

I was horrified to know that Vodafone have not returned their post paid customers their due for several months (ref: https://www.consumercomplaints.in) I

Would like to dispute this Credit card transaction which took place to Vodafone.

Details are given below

25/02/2008 74568228058000279766031 VODAFONE PAYMENTS Rs. 3, 925.00(DR)

I called the ICICI customer care and they wanted me to talk to the Vodafone people before I raise a dispute. I did not get any positive response from the

Vodafone store in ITPL, they agree verbally that they have charged me excess, but refuse to give my detailed bill. They just ask me to wait for 45 days.

I don’t want to be charged excess and wait for 45 days .Please raise a dispute in this transaction