[Resolved]  Vodafone — Wrong charges in the bill. Go for any other Operator, not Vodafone.

Hello !

There is a new way Vodafone has started making money from its subscribers.
I spoke to Vodafone (Can't called them customer care, as they don't really take CARE. moreover, they harrass customers) last month for wrongly charging me for Caller Tunes, which i had never asked for. The call centre guy said he would reverse the entry. I was sure they would not put their act to-gather again, so i confirmed with him that i should not get this charge again next month. AND here i was taken for a surprise. They charged me again for Caller Tunes, and just as they were short of making any additional money or extorting from me, they charged me this month for itemised bill. Now when on earth did i ask them for this. This is my add-on card, only for receiving calls, bill of which is never more than Rs. 100/-. And since they could not find any better means of making money from me they resorted to these means. I think small time businessmen should learn from this how to make BIG money. Even if they wrongly charge Rs. 30/- for Caller Tunes to a few thousands or lakhs of their subscribers, imagine the amount of money they make in a month. Very few poeple call them back asking for a refund. And the Vodafone guys really don't give deed to nay one. Lets accept the fact, there are less literate or illerate poeple who cannot communicate to them properly and the company takes undue advantage ot his. (10, 000 people x Rs. 30/-. Rs. 3, 00, 000/- only). 10, 000 is a very small indicative figure. I am not surprised how these corporations grow big. A fantastic way to make illegal money legally. To be noted is another thing that they reply to anyone in writing. They will ask to give things in wriitng or email them, but never ever on such issues will they give anything in writing to a subsciber. I have myself written few emails and given them a hand written letter to a Vodafine store, but not to receive a reply in writing from them. I REQUEST, if there are any like minded people willing to fight back these thieves and dacoits to join hands.
And they have become even worse on becoming Vodafone. Hutch was any day better then them. Bad Network. Bad Customer Care. Unlawful charges in bills.
Thank You Vodafone.

Samir Gada.