[Resolved]  Vodafone — Inconvenience to convert prepaid to postpaid.

I was using a prepaid vodafone connection, [protected]. On 14th Mar I got a call from Mr. Sharvan regarding a postpaid plan, and I have applied for that, I have paid 250 RS for the convert current number prepaid to postpaid, and i got a new postpaid SIM[protected].
On 18th Mar, Vodafone has failed my prepaid SIM[protected] registration, without activating the new postpaid SIM. Whenever I called to customer care, they promise me that new SIM will be activated in 2 hrs. But still after a 24 hrs my postpaid SIM is not activated.
I have called so many times in customer care, but they always put me on hold and finally disconnected.
Please resolve this issue, due to such inconvenience I'm very distrubed.

Even I have requested to activate my prepaid SIM, and they were denying for that also.

I have faced very tough time due to this so please take some action against them.
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Aug 14, 2020
Complaint marked as Resolved 
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I have got new Airtel Prepaid connection yesterday. and I have activated Mobile Office also. But the problem is in my flat, I don't get enough airtel coverage. I get just 1/4 tower in lobby. Even I get 1/4 tower, I can't start gprs on mobile. But I go outside on road, I get full tower and I can easily connect gprs. Any way to start gprs in 1/4 or 2/4 tower ? ?? I have also purchased bluetooth dongle to connect my pc with mobile from lobby. I am living in Surat, Nanpura. I have bought Airtel Prepaid just for Internet purpose. (Plan Rs. 15/day unlimited)
I am using Vodafone prepaid num:[protected]. i want to convert in to post paid. tel me the process and plz provide the customer care phone number.
Dear sir
My mobile No. [protected] using this number form last 7 years sucessfully. But last year i hav got call from your marketing team that they are giving offer for to convert my number prepaid to postpaid i have changed prepaid to postpaid but now i want convert the my number to prepaid becuase i hav lost my job so i want maintain prepaid now. This number is so precious to my life.
so plz help me

With regards
N. Venkatachalapthy
hi i m a prepaid customer having no.[protected], i want to convert my prepaid plan to postpaid, plzzzz provide me d suggesstion as soon as possible... waiting in anticipation... with regards...Avinash...
hi i m prepaid customer my no [protected], i want to convert my prepaid plan to postpaid plzzz provide me d suggesstion as soon as possible ... wating in anticipation .. with regards... swati...
Sir,
I have vodafone post paid connection and want convert to pre paid connection.PLZ tell me the process.
Preetam Kumar Mishra
Hi,
I m a prepaid customer having no.[protected], i want to convert my prepaid plan to postpaid, pls provide me the suggesstion & document required as soon as possible...

with regards
Vishal

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