Vodafone — fear of misuse of post paid card | |
it has past more than 14 days that i apply for a conversion of prepaid to post paid. the boy named kuldeep from KOSMIC ENERGY DIALNET, SEC. 2, NOIDA, came and told that a new technology has been devised which don't require a new sim card for the pre to post paid conversion. now three days back my prepaid connection is blocked and post paid is activated but i don't have the simcard. so there is a great fear that sim can be misused by anybody for any criminal act. nobody is ready to take the responsibility and deliver the card, it is causing me a big loss. i[censored] talk to vodafone customer care they say they are helpless and cann't do anything again their own franchisee. they even donn't take the complaint. Was this information helpful? | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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i'v been using vodafone connections initially known as essar, for last 10 yrs.
somehow out of stupidity i got another postpaid no. and thats when d trouble started.
i got my no. disconnected due to prob of address verification. i called their customer service and sorted d problem.out of some weird reason the connection is again disconnected on the same basis.
this has happened 3-4 times nw, with me spoiling my mood on each occasion.to confirm this calus attitude of voadafone, a frnd of mine had a similar experience.
we live in a age where customer is d king not d other way round.
FEDUP OF CALLING THEIR HELPLINE NO. UPTENTH TIMES I'M PLANNING TO DISCONNECT ALL MY CONNECTIONS n go "AIRTEL".THIS SERVICE HAD NEVER BEEN SO POOR.
perhaps vodafone's management should keep in mind that retaining a customer is more imp.NO WONDER AIRTEL RANKS NO.1. n VODAFONE DISTINCT NO.3.
GUD LUCK WITH ur ZO-ZO ads.