[Resolved] Vodafone — Incorrect talk plan given with wrong bill | |
Hello Vodafone..( Happy to help ) i dont think so you are happy to help. you are just giving pain to your customers. kindly read below email or my previous e-mail. after sending that e mail . i have called to customer care no . and i talked to Mr. Deepak. i gave him my request no . which i sent on 15 march. it should be activate on 10 april but it done on 21 april. i asked him for the reason but he told me due to some technical fault it cant done on 10 april. please tell me is it my mistake????? and he denied me to recyle my bill. then why should i pay the bill.? even i asked him to ..talk to your team leader or manager. but he just put me on hold for a long time and after that he just cut my call. .. what a customer service you are providing. and you says you are happy to help????? its disgusting... i am going to send all my email to chairman and c.e.o. and m.d. of vodafone which i sent to u . and I AM NOT GOING TO PAY MY BILL. Thanks & Reagrds. Hello Vodafone. I am hitender Kumar, I have already sent a complaint but no action taken on that .? What should i do now? I changed my talk plan from 444 to 299 roaming with free sms pack of 1000. But I didn't receive that pack. And you are keep charging me 1 rs per sms this is not fair. Kindly generate my new bill according to that pack. You can check in your system i have sent the request for that on 15 march. With ref no,[protected] my call was taken by shivangi. and as per previous complaint I received a call from your side from the no . [protected], and they told me that you will make my bill according to sms pack. You are requested kindly make my bill according to that. if you are not able to do that then I am so sorry i will not pay the bill. And please kindly change my postpaid connection into prepaid. Looking forward to your reply. Please get back to me as early as possible. Thanks & Regards, Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Letter
I am sorry to say but I had never expected that a MNC, with great reputation can do such small things just to through the employee out, an employee who worked with them for 4 years.
Vodafone does not value their employees and their efforts especially sincere employees, who think their company is best end even after lot of politics and trouble, employee believes to be with his company and not to leave it. Such employee is been thrown out from the company by blaming him for the act which is actually not done by him. And when he says I have a proof that I am right, he is been replied by management saying, we have proof that you are wrong but do not think it is necessary for us to show you the proofs and asks him to resign.
The person resigned without uttering a word because his boss asked him to do so instead of supporting him. This guy gave four years of his life and career where he started professional life with BPL continued even during Hutch till it became Vodafone. He worked till 4:00 a.m. in the morning to achieve success and trust from his superiors.
After such long struggle, shown his interest in the area of customer service which was not paid attention. After that he requested for transfer to his hometown which was again left unattended.
No one bothered to think about his future, family sitting far from him. Only for earning his bread butter he had to stay away from his house paying the cost against his mother’s health.
He remained quite to get his salary and relieving letter, again here management was smart enough to cut the entire month salary saying it is fraud which you have done with a company due to which you are not eligible for salary (forget about getting bonus though he completed required period for bonus), in fact management said we are paying you for number of days you worked for, for this he should be grateful to the company.
I have never ever seen so dedicated person towards work in my life and even never seen a company giving such ridiculous award for the honesty of an employee. He has always given best of his performances. Whichever location he worked with, the scores were always better than previous employee. (Do not want to under-estimate anyone)
Today finally he is back to hometown with nothing in hand where he has to operate his mother. He need rather he is the deserving person for his job with increment in his pay.
If this is not the culture of Vodafone, you have to take him back with full respect and find the culprits against this act and punish them for spoiling someone’s life.
I am expecting reply to this very soon otherwise I need to go all out to get right thing he deserve.
I am sorry to say but I had never expected that a MNC, with great reputation can do such small things just to through the employee out, an employee who worked with them for 4 years.
Vodafone does not value their employees and their efforts especially sincere employees, who think their company is best end even after lot of politics and trouble, employee believes to be with his company and not to leave it. Such employee is been thrown out from the company by blaming him for the act which is actually not done by him. And when he says I have a proof that I am right, he is been replied by management saying, we have proof that you are wrong but do not think it is necessary for us to show you the proofs and asks him to resign.
The person resigned without uttering a word because his boss asked him to do so instead of supporting him. This guy gave four years of his life and career where he started professional life with BPL continued even during Hutch till it became Vodafone. He worked till 4:00 a.m. in the morning to achieve success and trust from his superiors.
After such long struggle, shown his interest in the area of customer service which was not paid attention. After that he requested for transfer to his hometown which was again left unattended.
No one bothered to think about his future, family sitting far from him. Only for earning his bread butter he had to stay away from his house paying the cost against his mother’s health.
He remained quite to get his salary and relieving letter, again here management was smart enough to cut the entire month salary saying it is fraud which you have done with a company due to which you are not eligible for salary (forget about getting bonus though he completed required period for bonus), in fact management said we are paying you for number of days you worked for, for this he should be grateful to the company.
I have never ever seen so dedicated person towards work in my life and even never seen a company giving such ridiculous award for the honesty of an employee. He has always given best of his performances. Whichever location he worked with, the scores were always better than previous employee. (Do not want to under-estimate anyone)
Today finally he is back to hometown with nothing in hand where he has to operate his mother. He need rather he is the deserving person for his job with increment in his pay.
If this is not the culture of Vodafone, you have to take him back with full respect and find the culprits against this act and punish them for spoiling someone’s life.
I am expecting reply to this very soon otherwise I need to go all out to get right thing he deserve.
Hi, This is Amit kumar from Delhi, I am consumer of Vodafone (matrix). I had given request on 9th march regarding transfer my mb no. from Matrix to Vodafone but due to poor services of vodafone this is not happened still, I am very unhappy with Vodafone services.As per dicussion with Vodafone Southex Store Ms shivani and Saurabh had said, your mb no. will transferred within 2 working days after giving your request, after that whenever i call call centre Nobody are able to help me evevrybody says Pls visit to Vodafone store. I have not so much time to go to daily southex store because there are very inefficient employee in southex Branch and further I never want to go there So kindly take strong action against Vodafone
Otherwise I am going to putting mail to MD OF VODAFONE AND TRAI
THANKING YOU
NAME- AMIT KUMAR
MB- [protected]
ADD- H.N.1020, WARD-7 MEHRAULI DELHI-110030
Otherwise I am going to putting mail to MD OF VODAFONE AND TRAI
THANKING YOU
NAME- AMIT KUMAR
MB- [protected]
ADD- H.N.1020, WARD-7 MEHRAULI DELHI-110030
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Sir,
I am Rajiv Goyal S/o Sh. Hukam Chand Goyal R/O Sajida Colony, Malerkotla District Sangrur, Punjab. I am the contractor of Advertisement in Punjab. I inform to you about Mr. Satyajit Rao, Manager that he is fraud to your company because company has incurred a major part of capital in advertisement but Mr. Satyajit Rao is actually 50% part of money in advertisement at Punjab and half of part in his pocket. So I request to check the advertisement position in Punjab and take the major action against of Mr. Satyajit Rao.
Thanking you.
Yours faithfully,
(Rajiv Goyal)
S/o Sh. Hukam Chand Goyal
R/O Sajida Colony,
Malerkotla – 148 023
District Sangrur, Punjab.
Mobile No.[protected]