[Resolved] Vodafone — Call Divert facility used by 3rd party
I a vodafone customer for the last 6 years having mobile no. [protected] at Kolkata. Thanks for providing facility of Call Divert facility through which we can trqansfer call of our mobile to any other no. (other mobile or office or residential landline). But what happened, A couple of days earlier somebody not known to me used this call divert facility in my mobile either knowingly or unknowingly to my mobile. The calls received on behalf of that xyz user is in oriya language and they do not understand Bengali, Hindi or English. I am feeling disturbed too much. I contacted last Friday i.e. 23-5-08 to helpline of Vodafone at Kolkata to stop call diversion in my mobile. They clearly said it is not possible and did nothing. I thins as a consumer I have the right not to receive any diverted calls of any 3rd party. Remember, I have not given my number to that fellow but I was forced to receive diverted calls and getting disturbed.
Hope you will kindly look into the matter and help all the consumers in India not to receive any diverted calls o[censored]nknown 3rd party.
Mobile No. [protected]
168/2, South Sinthee Road, Kolkata - 700050
Complaint marked as Resolved Aug 14, 2020