[Resolved]  Vodafone — Unethical - stealing my prepaid money!

Hello,

I have registered my cell phone [protected] as Do Not Disturb. However, the caller tunes unsolicitated calls were received. As my aged dad uses this phone, he does not understand it fully. As he took the call, Rs. 30 was deducted from the balance every month.

I HATE VODAFONE FOR NOT RESPECTING MY PREFERENCES AND STEALING MY MONEY.

Regards
Sunil Jangle
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — Stealing My Money

Dear Caretaker,
I had recharged to amt. Rs. 222 on 18th March 2011, on Friday night there was deduction of Rs.150 without any notice, i demanded for the reason they said it's caller tune charges Rs. 30 per month and mistakenly 5 times deducted and they will refund on 23 March at 11:00 PM, they failed to do so. secondly i took offer of Rs52 sms pack daily 500 sms free. am getting account for 150SMS only and yesterday they started deducting Rs. 5 without ANY REASON. and i requested for caller tune deactivation on 19th March they promised it will be done after 4hrs but it is still on & probably it is under charge already. Lastly am tried reaching customer care many times but couldn't succeed, Kindly help me.
Mobile No: [protected]

Br
Pradeep
not only voda fone all cellular services including BSNL chennai ( A Govt of India Under taking) is luring the money of innocent customer this way. just think Rs.30 per customer if 1000 customer per day means 30x1000=30, 000 per day and 1, 095, 0000/- per year ( this is just an example) I do not know why TRAI is simply watching this.

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