[Resolved]  Vodafone — request regarding the waiver of excess bill

sir/ madam
with due respect I assert I m using your post paid connection with a phone number [protected] having a plan i.e. 333 talk time and on 5.08.2008 . I decided to change my connection from postpaid to prepaid. so in this regard I visited yr stored the same day where I was told by one of your sales executive named Mr. sagar that instead of converting into prepaid . I should go a plan called all @ one wherein all my calls either lacal and std will be charged @ rs.1 . per min.And beside that a facility of 2000 sms per month will be provide free of cost .

but as per the bill sent to me from your end all the messages has been charged in this regard.

I have lodged complaint with your customer care with a reference no 1258902
I hereby request you to look into the matter expeditiously to resolve the matter

Thanking you,
sachin porwal