[Resolved]  Vodafone — Recording Customer conversations.

Hi I am Anonymous sorry i cannot post my name i am really horrified and terrified by the way these vodafone people are misusing the access rights and data access.One of my friend was got shocked when some there customer care person was tapping the conversation between him and his galfriend, albeit now he start posting and started blackmailing him.He is really not in a state to express his grieve and emotions he is totally broke and going through extreme emotional stress.Thanks for having a good site like this but i am pretty sure how seriously these complaints are taken any if it really works then please let me know what is the legality and procedure to teach these guys some lesson.