Vodafone — Vodafone is Cheating its Customers.

I am a Vodafone Pune customer, mobile no.[protected]. I activated SMS30 pack on 26th Sep. at around 6.30p.m. Next morning at 9.10 a.m i received an sms from vodafone which read,
"Hello, your SMS30 pack has been successfully activated.Now you can enjoy 100 free local sms for 30 days".
After reading it i sent 6 local sms but i was charged Rs.1 for each of them.
When i brought this to the notice of Customer Care Executive Ms. Manju R Sharma, she lodged a complaint (complaint no.[protected] & promised that my balance will be refunded within 48 hours. However, my services were activated by evening.
Nothing happened for the next few days till i again called up customer care and spoke to Mr. Amol who later forwarded my call to Anulesh (Team Leader). He didn't help me, instead he insisted on the fact that my msgs. are free now. But the fact remains that i received the above mentined SMS from Vodafone in the morning while my sms became free in the evening.
There was a time lag of more than 6 hrs. between the two.Vodafone is cheating on its customers by doing this and i believe its a general practice which they acquire to loot us.I regret that i bought a Vodafone sim instead of Airtel.
Vodafone sucks!