[Resolved]  Vodafone — forgery

This is regarding the Mob No. [protected] which is in the name of Mr. Nishant Tandon as cust is using this no. since 05-APR-07 had a corporate a/c. GECIS 22.



Cust was going out of station that why he had put the no. in safe custody for 1 yr. from Navyug market on the 4th Apr. by paying 600 Rs. By cash of Rs 600/- RT: 5151596. & SR#[protected].



After that someone had called on customer care & made the request for duplicate sim card by courier SR# [protected] on 26th May. & get it reactivate the sim card on 4th Jun by customer care by confirming all the details.



After that billing address got changed by the customer care to C 2 MAJDOOR JANTA CAMP near fly azad pur, New Delhi- 110033.SR# [protected].



And cust wants to know abt the user call, l details wants to know that who is using his identity & no. and is suspected that someone has internally misused the customers confidential information and is using his identity and number.
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Aug 14, 2020
Complaint marked as Resolved 
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respected sir, mene vodafone ka 199rs me 2.5gb gprs free karvaya tha and last month se company regularly 200mb khatam hone pe massege bhejti thi pehle 200mb then 400mb-600mb aise 2000mb tak msg bheje jabki company ko 2500 mb tak msg bhejna chahiye tha 2000mb ke baad koi msg nahi aaya toh me gprs use kar raha tha ki company se har 200mb khatam hone par msg aahi jata hai na itne msg bheje to but company ne msg nahi bheja 2000mb ke baad and baad me mera bill aaya to pata chala ki 3300 mb use ho gaye hai and 8523 ka bill aaya jab mene vodafone office pe visit ki to woh bol rahe hai ki ham 80% tak hi msg bhejte hai me yeh keh raha hu ki company ko pehle se hi inform karna chahiye na ki ham 80% use tak hi msg bhejenge to me itna use hi nahi karta jabki meri salary 12000rs hai to me 8523 bill kaha se pay kar paunga ghar kese chalaunga me. agar company har 200 mb khatam hone ka msg hi nahi bhejti tp me alert rehta aur 2500mb jo 199rs ke plan me free hai itni hi use karta na ya fir company ko 200mb khatam hone ke msg bhejne hi nahi chahiye mujhe aur bheje to 2500mb tak bhejne chahiye ab aap bataye me ghar ka khar chalavu ya bill pay karu kese karu itna paise wala nahi hu me. regards pinkesh reliyawala [protected] jai hind
jaihind, but i am frm south. english is better understood. i now know u r in serious bill-trouble... pls translate

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