[Resolved]  Vodafone — VODAFONE - Not Made for customer service

Pathetic customer service by vodafone. Illiterate guys are hired for the customer service position who doesnt know what the customer service is. I was shocked to know they dont have legal department for any one missusing their name.

I am being cheated by taking vodafone name and they collected money by showing vodafone id card and providing me the receipt. I have submited this receipt at vodafone gallery they have taken complaint but now they are asking me to find who has done that.

I think vodafone brand is being effected by such cause so they should take care of such situation and they should find it. I am stucked with vodafone despite of pathetic customer service from past 2 years as i have forwarded this number to too many places, so i dont want to STOP this number.

I received a call from malad office and was explained about new promo packs where in call rates will be very cheap for which i need to pay 600 per card. I paid Rs. 1800 for my 3 cards on 9th aug 2008 for getting that offer. I am continuously following up these guys they are just asking me to call pune number - visit gallery - call hotline - launch a compaint from pune police.

PLEASE LEARN WHAT THE CUSTOMER SERVICE IS ?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have not been receiving any sms's for the past one month.
sir/madam,
My Vodafhone no.are [protected] and [protected] .
I want to say that when ever i went in roming, my vodafhone nos did not work.i already complain in vodafhone costomer care but they din't help me.my vodafhone nos about 10 days not working dated- 7/5/09 to 17/5/09.

After that now my vodafhone no [protected] in SURAT (Gujrat) and its not working.

Please help me

My Contact No. are [protected], [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information